Descripción
Customer live chat for support and leads conversion. Professional solution for Facebook Messenger Marketing.
Contact customer anytime again after he contacting your support
This is add-on for Marketing Automation by AZEXO.
Main Features
- Collect subscribers via Facebook Live Chat
- Link site visitor behavior (and other info) with chat participant
- Automation for news or marketing offers sending (event notifications, time scheduling or other logic)
- Any dynamic logic for live chat greeting message (behavior based, personal marketing offers or something other) – to stimulate chat starting and get visitor Facebook contact in PRO version
- Supported all features of Marketing Automation by AZEXO
Instalación
- Plugin settings: «Automation > Facebook Chat settings»
- Switch «Facebook live chat mode» to «Live chat» if you do not need messages bulk sending then «Save settings»
- Create an Facebook Application https://www.facebook.com/business/help/444614902378217 in Facebook Developer Account
- Create Facebook Page and «Facebook Page»->»Settings»->»Messenger Platform» tab and at «Whitelisted Domains» add domain name of your site with this plugin.
- Enter «Application ID» and «Facebook Page ID» in plugin settings
- If you need messages bulk sending – switch «Facebook live chat mode» to «Live chat and collecting subscribers» then «Save settings»
- Enable HTTPS for your site – this in mandatory for collecting subscribers
- Enter «Application ID» and «Application Secret» in plugin settings then «Save settings»
- Go to your «Facebook Application Panel > Products > Facebook login», insert the «OAuth redirect URL» (from plugin settings page) to «Valid OAuth redirect URIs» then «Save settings»
- Click «Connect to Facebook». After you return to plugin settings choose Facebook Page which will be connected to chat then «Save settings»
- Set up webhook in «Facebook Application Panel > Products > Messenger» – use «Webhook URL» and «Webhook verify token» which provided in plugin settings https://developers.facebook.com/docs/messenger-platform/getting-started/app-setup
- Subscribe webhook to events «standby,messages,messaging_postbacks,messaging_referrals,message_deliveries,message_reads» in «Facebook Application Panel > Products > Messenger»
- Request access to «pages_messaging» in «Facebook Application Panel > Products > Messenger»
FAQ
- Why are there no FAQs besides this one?
-
Because you haven’t asked one yet.
Reseñas
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Colaboradores y desarrolladores
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Registro de cambios
1.27
- Initial Release