Title: Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat &#8211; Bit Assist
Author: Bit Apps
Published: <strong>8 de noviembre de 2022</strong>
Last modified: 21 de junio de 2026

---

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# Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist

 Por [Bit Apps](https://profiles.wordpress.org/bitpressadmin/)

[Descargar](https://downloads.wordpress.org/plugin/bit-assist.1.8.1.zip)

 * [Detalles](https://es.wordpress.org/plugins/bit-assist/#description)
 * [Valoraciones](https://es.wordpress.org/plugins/bit-assist/#reviews)
 *  [Instalación](https://es.wordpress.org/plugins/bit-assist/#installation)
 * [Desarrollo](https://es.wordpress.org/plugins/bit-assist/#developers)

 [Soporte](https://wordpress.org/support/plugin/bit-assist/)

## Descripción

Bit Assist makes it easy for your website visitors to quickly connect with your 
business through their preferred messaging apps, including **WhatsApp chat, Facebook
Messenger chat, Telegram chat, Instagram chat, Discord, Slack, Viber, TikTok, LinkedIn
chat,** and more. It supports popular live chat support integrations such as **Tidio
live chat, Tawk live chat, Intercom live chat, Crisp live chat and more,** ensuring
you never miss an opportunity to communicate directly with your customers.

**Bit Assist Plugin Deep-Dive Tutorial! – by EZ WP 4U**

🎯 **Key Features**:
 – 30+ social and live chat platforms in one widget – Customizable
design, icon, position, animation, and behavior – Works with live chat tools like
Tidio, Tawk.to, Crisp, Intercom – WooCommerce integration for order & shipping lookup–
Built-in contact form, FAQ section, and knowledge base – External site publishing(
Shopify, Wix, Squarespace, etc.) – Webhook support for automation (Zapier, Make,
Bit Flows) – Dark mode and mobile/desktop targeting

Although Bit Assist isn’t itself a dedicated chat widget system, it easily integrates
various messaging and social platforms into a single, intuitive **floating chat 
widget** for your WordPress website.

Bit Assist offers unique advanced features such as a customizable Contact Form, 
an easy-to-use **FAQ section,** a built-in **Knowledge Base, WooCommerce Order Details,
WordPress Search,** and **WebHook.**

**How to Add ALL Messaging Platforms to WordPress? | Bit Assist Tutorial – by WP
Simple Hacks**

You can also use Bit Assist on other platforms, such as Shopify, Wix, and Squarespace,
using the External Publish feature, which allows for smooth customer support across
all your online channels.

#### 📢 Stay Updated & Connected:

 * 🚀 Try Demo _|_ 🚀 Documentation _|_ 🚀 Premium _|_ 🚀 Support _|_ 🚀 Facebook
   Community _|_ 🚀 YouTube Channel

**Free WordPress Floating Contact Button Plugin | Bit Assist Tutorial – by Quick
Tips**

** Easily chat with 30+ channels are:**

 * **Llamar**
 * **Formulario personalizado**
 * **Iframe personalizado**
 * **Custom Channel**
 * **Discord**
 * **FAQ**
 * **WooCommerce**
 * **Google Map**
 * **Instagram**
 * **Knowledge Base**
 * **Línea**
 * **Búsqueda de WP**
 * **LinkedIn**
 * **Messenger**
 * **Chat en vivo de Messenger**
 * **Slack**
 * **Tidio**
 * **SMS**
 * **Snapchat**
 * **Tawk**
 * **Telegram**
 * **Crisp**
 * **TikTok**
 * **Twitter Chat**
 * **Intercom**
 * **Viber**
 * **Waze**
 * **WeChat**
 * **Calendly**
 * **Pinterest**
 * **WhatsApp Chat**
 * **YouTube**
 * **Signal**
 * **TidyCal**

**✅ Chat Widget with Multiple Messaging Channels**

 * Supports 30+ channels including WhatsApp, Facebook Messenger, Telegram, Line,
   Instagram, Discord, Slack, SMS, Twitter, LinkedIn, TikTok, Snapchat, Viber, Signal,
   and more live chat support channels.
 * Integration with popular live chat support tools: Tawk to live chat support, 
   Tidio live chat support, Intercom live chat support, and Crisp live chat support.

**✅ Intuitive Floating Chat Widget**

 * Place the widget in any corner of your website (bottom-left, bottom-right, top-
   left, top-right).
 * Select widget behavior: Click to Open, Hover to Open, or Open by Default.
 * Multiple styles available to match your branding.

**✅ Customizable Forms & FAQ**

 * Create customized contact forms tailored to your brand identity.
 * Add FAQs directly within the widget to quickly address common visitor questions.

**✅ WooCommerce Integration**

 * Allow customers to quickly check order statuses or shipping information directly
   from the widget. It saves user time & effort.

**✅ Built-in Knowledge Base**

 * Easily integrate your existing knowledge base or create new articles to help 
   customers find instant answers.

**✅ Advanced WebHook Integrations (Pro)**

 * Easily send form data to external platforms like Bit Flows, Flowmattic, AutomatorWP,
   Uncanny Automator, WP Fusion, Make.com (Integromat), Pabbly, Zapier, and many
   others for advanced automation.

**✅ Analytics & Insights (Pro)**

 * Monitor widget interactions through built-in analytics or integrate with Google
   Tag Manager for advanced tracking.

**✅ External Website Compatibility (Pro)**

 * Use Bit Assist on websites beyond WordPress, including Drupal, Joomla, Shopify,
   Wix, Squarespace, and other external websites.

**✅ Customizable Availability and Display Settings (Pro)**

 * Set specific business hours for widget availability.
 * Use page-specific rules to control widget visibility on your website.

**✅ Dark Mode & Accessibility**

 * Built-in dark mode support reduces eye strain and enhances readability.

#### Free version’s features of our chat plugin:

 * **Widget de chat:** en la versión gratuita de [Bit Assist](https://docs.bit-assist.bitapps.pro/),
   puedes tener un widget activado a la vez.
 * **Chat Widget Button or Channels:** You can choose any of 24 channels from 30
   + chat channels to activate and use on your website simultaneously in the free
   version.
 * **Chat Widget Position:** Choose the widget’s placement at either the bottom 
   left, bottom right, top left, or top right.
 * **Widget Trigger Options:** Choose when the widget will appear for the first 
   time, such as after a few seconds or on a page scroll.
 * **Widget Behavior:** There are three options for Widget Behavior: Click to Open,
   Hover to Open, and Open by Default.
 * **Call To Action:** With Bit Assist’s Call To Action in the WordPress chat plugin,
   prompt visitors to engage in chat after a set time, boosting conversions and 
   improving customer satisfaction.
 * **Customization:** Bit Assist allows extensive customization for the chat widget,
   including color, icon, position, size, and shape.
 * **Dark Mode:** Bit Assist’s Dark Mode in WordPress applies a dark color scheme
   to the chat widget and dashboard channels, enhancing visibility and reducing 
   eye strain in low-light conditions.
 * **Insignia activa del widget:** personaliza el color de la insignia activa en
   el widget Bit Assist para captar la atención de los visitantes y potencialmente
   aumentar las tasas de clics en tu widget de chat.
 * **Attention Animation:** Grab visitors’ attention with Bit Assist’s animation
   feature. Choose from waggle, jump, or shockwave to boost engagement and conversation
   rates.
 * **Estilos de botones del widget de chat:** Tienes la opción de seleccionar entre
   4 diseños visualmente atractivos para tu botón de chat.
 * **Chat Widget Button Visibility:** You have the flexibility to choose whether
   you want to display the chat widget on mobile devices, desktops, or both.
 * **WhatsApp Message:** Save time for visitors using Bit Assist’s WhatsApp channel
   and add a preset message to the chat button, allowing quick communication without
   typing.
 * **Botón del widget de chat flotante de WooCommerce:** Bit Assist ahora admite
   el botón de chat de WooCommerce para el estado del envío y los detalles del pedido.
 * **Chat Widget Style:** Choose a different chat widget from the widget style from
   two chat widget styles here and choose any of them.
 * **Widget Show On:** Using this feature, you can show or hide your chat widget
   on desktop or mobile.

#### Pro version’s features of our chat plugin:

The chat widget features that are included in the Free version of Bit Assist are
also included in the Pro version.

 * **Chat Widget & Live Chat Live Support Chat Button:** Some exclusive chat widget
   buttons are now in the pro feature including Tidio Live Chat Button, Tawk Live
   Chat Button, Crisp Live Chat Button, Intercom Live Chat Button, Custom Iframe,
   Knowledge Base, FAQ Button, Wp Search Button, WooCommerce Button.
 * **Widgets ilimitados:** Bit Assist Pro permite widgets de chat ilimitados para
   interactuar con visitantes en múltiples sitios web, optimizar la atención al 
   cliente para satisfacer necesidades comerciales únicas y gestionar las interacciones
   de los usuarios.
 * **Canales del widget de chat flotante:** en el widget de chat de Bit Assist Pro,
   muestra más de 30 botones de chat para varios canales, lo que permite a los visitantes
   interactuar a través de su plataforma preferida (por ejemplo, WhatsApp, Facebook,
   Instagram).
 * **Webhook:** Bit Assist offers a Webhook URL feature in the custom form that 
   allows users to send data through a Webhook. It’s a simple process – just insert
   the WebHook URL, and the submitted form data from the customer will be sent through
   that URL.
    With this feature, you can integrate your chat widget‘s form data 
   from a custom form or contact form with other platforms and applications to automate
   tasks or improve your workflow. You can send data through webhook from Bit Assist’s
   custom form to Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Sperse.
   io, Thrive Automator, WP Webhooks, Advanced Form Integration, Make (Integromat),
   Integrately, Ifttt, Pabbly, N8N, Workato, KonnectzIT, Pipedream, SyncSpider, 
   Albato, Elastic.io, Built.io, APIANT, Tray.IO, SureTriggers or SureTrigger, Flowmattic,
   Zoho Flow etc.
 * **Publish Widget in External Website:** Configure chat widget for WhatsApp, Facebook,
   Instagram, and more. Use on various platforms beyond WordPress like Drupal, Joomla,
   Wix, and Shopify. Edit, add your domain, copy the script, and paste it into your
   external site. For more details, please visit our [documentation](https://docs.bit-assist.bitapps.pro/external-publish).
 * **Set Business Hours:** Bit Assist Pro’s Business Hours feature aligns chat widget
   availability with office hours, ensuring customized support for fixed-schedule
   businesses.
 * **Add Page Filter:** This will let you selectively display the chat widget on
   specific pages, optimizing user experience and engagement.
 * **Custom CSS:** You can add custom CSS for a unique chat widget appearance that
   matches your website’s design.
 * **Copy or Duplicate Chat Widget:** You can duplicate your existing chat widget
   and save time to increase customer support across multiple websites. But you 
   cannot use multiple widgets on the same website right now.
 * **Google Analytics (GTM: Click Track):** With this feature, you can track the
   click details with Google Tag Manager. You have to activate the feature and configure
   the Google Tag Manager to track your website.
 * **Widget Analytics:** The analytics feature tracks visitor and click counts, 
   aiding in optimizing channel selection for improved customer attraction on your
   website.

#### 🗬 BIT ASSIST VS OTROS PLUGINS DE SOPORTE SOCIAL, CHAT EN VIVO

Though Bit Assist is not a live chat plugin but you can add multiple live chat platforms.
It does not have a dedicated live chat social support but you can integrate Tidio
live chat, Tawk Live Chat, Crisp Live Chat, Intercom Live Chat, Line Messenger and
Multiple Live Chat channels.

#### ADD YOUTUBE VIDEO TO YOUR WIDGET

Add a YouTube video to your widget. Select the channel from the Bit Assist’s dashboard
and put the id of the video you want to show your website, visitors.

#### FORMULARIO PERSONALIZADO

Puede diseñar el formulario para que coincida con su marca y modificar campos, colores
y más para adaptarlo a sus necesidades.

#### BASE DE CONOCIMIENTOS

Create your Knowledge base channel and add any articles or posts to aware your website
visitors about your products or next plan.

#### ADD WHATSAPP CHAT, FACEBOOK MESSENGER CHAT BUTTON AND MORE CHAT CHANNELS

With Bit Assist you have the flexibility to add WhatsApp chat, Facebook Messenger
chat, Telegram chat, Line Messenger chat, Pinterest chat, Signal, Twitter, Discord,
Live Chat Button: Crisp, Intercom, Tidio, Tawk etc.

### Documentación y vídeos de configuración del botón de chat social

 * **[WhatsApp Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/whatsapp/):**[
   [Watch Video](https://youtu.be/KFUa8jTvgkc?si=btNB1-tsB95yan4G)]
 * **[Messenger Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/live-chat-messenger/):**[
   [Watch Video](https://www.youtube.com/@bit-apps)]
 * **[Instagram Button](https://bitapps.pro/docs/bit-assist/all-channels/instagram/):**[
   [Watch Video](https://youtu.be/H0hNuM9Aguo?si=Ati4rLKbJdhF8hsx)]
 * **[Telegram Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/telegram/):**[
   [Watch Video](https://youtu.be/0fzK7He51_4?si=lDi_deqnr_Ex05Ex)]
 * **[LinkedIn Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/linkedin/):**[
   [Watch Video](https://youtu.be/OYq4e1M9sMU?si=eHPUxbRknWqd8uFg)]
 * **[Slack Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/slack/):**[
   [Watch Video](https://youtu.be/ev5id6N1eVA?si=KIIwa73ah2loFxDK)]
 * **[Twitter Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/twitter/):**[
   [Watch Video](https://youtu.be/c5b3YEtJM9A?si=AO856qHaTN32EV9B)]
 * **[TikTok Button](https://bitapps.pro/docs/bit-assist/all-channels/tiktok/):**[
   [Watch Video](https://youtu.be/Vyvu_JJKoOo?si=oaj5z0ShO91oJfNt)]
 * **[Discord Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/discord/):**[
   [Watch Video](https://youtu.be/QoObRkkkH4E?si=HWA8OmL6eF2EJpEd)]
 * **[Line Messenger Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/line/):**[
   [Watch Video](https://youtu.be/jz6KJXdk9kc?si=RxHLz9ZjDtunzCTw)]
 * **[Snapchat Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/snapchat/):**[
   [Watch Video](https://youtu.be/RlJs4BZDXHs?si=bSaDr07gKYg0cVKy)]
 * **[Viber Button](https://bitapps.pro/docs/bit-assist/all-channels/viber/):** [
   [Watch Video](https://youtu.be/NDdqhDuMqUI?si=LkW4D6cRArzakXeL)]
 * **[We Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/wechat/):**[
   [Watch Video](https://youtu.be/Y_U4dj3bwfQ?si=mB5P97xczcFvlZii)]
 * **[SMS Button](https://bitapps.pro/docs/bit-assist/all-channels/sms/):** [[Watch Video](https://youtu.be/yjGOqcmfIhI?si=S57KSZxbWCVhAi69)]
 * **[Call or Call Now Button](https://bitapps.pro/docs/bit-assist/all-channels/call/):**[
   [Watch Video](https://youtu.be/vOnLBrrV160?si=mNuH3eGxMrctLuK9)]
 * **[Pinterest Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/pinterest/):**[
   [Watch Video](https://youtu.be/jD76l_0jJIA?si=6j96khlnyan10G5q)]
 * **[Signal Button](https://bitapps.pro/docs/bit-assist/all-channels/signal/):**[
   [Watch Video](https://youtu.be/tNiqiylU_Zw?si=lDpzfDoT9FQGlG-V)]
 * **[YouTube Channel Button](https://bitapps.pro/docs/bit-assist/all-channels/youtube/):**[
   [Watch Video](https://youtu.be/YYQvO8gVols?si=sRb_Ea_cNIjM5fB6)]
 * **[Google Map Button](https://bitapps.pro/docs/bit-assist/all-channels/google-map/):**[
   [Watch Video](https://youtu.be/jwR9Wrt8Cbw?si=0_bFW39Reh5jlhi9)]
 * **[Waze Map Button](https://bitapps.pro/docs/bit-assist/all-channels/waze/):**[
   [Watch Video](https://youtu.be/ocxUI_Zsd7I?si=HNIA9fj_QKwYrUzC)]
 * **[Calendly Schedule Button](https://bitapps.pro/docs/bit-assist/all-channels/calendly/):**[
   [Watch Video](https://youtu.be/gb_bfzPP_3U?si=mPim5a2wBuYOk75X)]

### Documentación y videos de configuración del botón de soporte y chat en vivo

 * **[Tawk.to Live Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/tawk/)**
 * **[Tidio Live Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/tidio/)**
 * **[Crisp Live Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/crisp/)**
 * **[Intercom Live Chat Button](https://bitapps.pro/docs/bit-assist/all-channels/intercom/)**
 * **[Custom Contact Form Button](https://bitapps.pro/docs/bit-assist/all-channels/custom-form/)**
 * **[Knowledge Base Button](https://bitapps.pro/docs/bit-assist/all-channels/knowledge-base/)**
 * **[FAQ Support Button](https://bitapps.pro/docs/bit-assist/all-channels/faq/)**
 * **[WP Search Support Button](https://bitapps.pro/docs/bit-assist/all-channels/wp-search/)**
 * **[WooCommerce Order Details Button](https://bitapps.pro/docs/bit-assist/all-channels/woocommerce/)**
 * **[Custom Channel Support Button](https://bitapps.pro/docs/bit-assist/all-channels/custom-channel/)**
 * **[Custom iFrame](https://bitapps.pro/docs/bit-assist/all-channels/custom-iframe/)**

#### ✨ Why Users Love Bit Assist:

[`💠 Best Multi-Option Chat Widget Plugin`](https://wordpress.org/support/topic/best-multi-option-chat-widget-plugin/)
-
by @developerbornov

[`💠 Best chat solution`](https://wordpress.org/support/topic/best-chat-solution/)
-
by @mrmordnes

[`💠 Best Widget for eCommerce Stores`](https://wordpress.org/support/topic/best-widget-for-ecommerce-stores/)
-
by @ravirockzu

[`💠 Best Visitor communication solution`](https://wordpress.org/support/topic/best-visitor-communication-solution/)
-
by @msisakib

#### Explore Bit Apps Other Plugins:

 * **Bit Form:** Powerful drag-and-drop form builder, creating advanced forms without
   coding.
 * **Bit Integrations:** Connect your website with 295+ platforms (Google Sheets,
   CRM, email marketing tools).
 * **Bit Flows:** Advanced multi-step workflow automation plugin.
 * **Bit File Manager:** Simplify file management tasks directly in WordPress, eliminating
   FTP needs.
 * **Bit SMTP:** Improve email deliverability securely and easily.
 * **Bit Social:** Effortlessly auto-post WordPress content to popular social platforms
   like Facebook, Twitter, and LinkedIn.

#### Datos de telemetría

Bit Assist optionally uses WP-Telemetry (upon your approval) to collect basic usage
data, helping us improve your experience. No data is collected without explicit 
consent.

### Source Code

Source code is available on GitHub: https://github.com/Bit-Apps-Pro/bit-assist-wp

### External services

Bit Assist connects to third-party services only when a site visitor clicks a channel
button or when the site owner has explicitly configured that channel. No data is
sent from your server without a deliberate user action.

For a full list of every external service used, what data is sent, when it is sent,
and links to each service’s Terms of Use and Privacy Policy, please see:

[external-services.md](https://github.com/Bit-Apps-Pro/bit-assist-wp/blob/main/external-services.md)

## Capturas

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## Instalación

 1. Download the Bit Assist Floating Chat Widget plugin.
 2. From the WordPress Admin Panel, click on Plugins => Add New.
 3. Click on Upload, so you can directly upload the Bit Assist Floating Chat Widget
    plugin in zip file.
 4. Use the browse button to select the chat widget plugin zip file that was downloaded,
    and then click on Install Now.
 5. Once installed, click “Activate”
 6. Está todo listo para usar el botón del widget de chat flotante Bit Assist, incluidos
    WhatsApp, Facebook Messenger, Telegram, WeChat, Instagram, LinkedIn, botón de llamada,
    botón de SMS, Discord, Line Messenger, Snapchat, chat en vivo y más.

## FAQ

### ¿Qué es Bit Assist?

Bit Assist is a WordPress chat plugin that allows you to communicate with your website
visitors through their favorite chat platforms like WhatsApp Support, Facebook Messenger,
Telegram, Line Messenger, Live Chat Button, WeChat Support, Discord, SMS Support,
Call Support Button, Twitter, LinkedIn, TikTok, Snapchat, Viber, Tidio, Tawk Live
Support, Intercom, Crisp and Customer Support Button etc.

### ¿Cómo puedo utilizar el canal WooCommerce?

Select the WooCommerce channel and click on the “Add Field” button. Two field Order
ID and Billing Email will be created. You can customize that two fields. You can
choose a required or optional field and can also change the label of the field. 
Now, your visitor can see the order details of their WooCommerce order by providing
the Order Id or Billing Email in the form.

### ¿Cuántos widgets puedo crear en la versión gratuita?

Solo puedes crear un widget en la versión gratuita

### ¿Cuántos canales puedo crear en la versión gratuita?

Puedes crear cualquiera de los 23 canales a la vez en la versión gratuita como WhatsApp,
Facebook Messenger, Telegram, Discord, WeChat, Linkedin, Slack, Twitter, Instagram,
TikTok, Line Messenger, Snapchat, Viber, Google Map, SMS, Call Button, Calendly,
Waze, Pinterest, Signal, YouTube.

### ¿Bit Assist funciona en dispositivos móviles?

Sí, lo hace. También tienes la flexibilidad de personalizar el botón de chat que
se mostrará en diferentes dispositivos, ya sea en el ordenador o en el móvil. Esto
significa que puedes elegir mostrar los chats de WhatsApp y Facebook Messenger en
dispositivos móviles mientras se muestra otro botón de chat en el ordenador, o quizás
quieras ocultar los chats de WhatsApp y Facebook Messenger en el móvil y mostrarlos
en el ordenador. Con esta opción, tus visitantes pueden elegir su forma de comunicación
preferida, ya sea WhatsApp o un bot de Messenger, para empezar a chatear contigo
de inmediato.

### ¿Puedo cambiar la ubicación y el color del widget?

Certainly! With Bit Assist (WordPress chat plugin), you can choose the location 
and color of your chat button directly from the Bit Assist plugin dashboard.

### ¿Puedo crear un formulario de envío personalizado en Bit Assist?

¡Sí, puedes! También tienes la flexibilidad de elegir diferentes tipos de campos
y elegir si son obligatorios u opcionales.

### ¿Puedo crear un campo de archivo en el canal de formulario personalizado de Bit Assist?

¡Claro! También puedes elegir la opción de varios archivos desde ahí.

### ¿Puedo mostrar el botón de SMS y el botón de llamada en mi sitio web?

Yes, you can add them both. Just create the channels and provide your [phone](https://docs.bit-assist.bitapps.pro/call)
number.

### ¿Cuántos canales están disponibles en Bit Assist?

33 channels are available, for example: WhatsApp Support, Call, Custom Channel, 
Custom Iframe, Custom Form, Discord Chat, Facebook Messenger Chat, FAQ Button, Google
Map, Instagram, Knowledge base, Line, Linkedin, Slack etc.

### ¿Por qué no veo el widget en mi sitio web?

To see the chat widget you have to create a widget and add at least one channel 
to that chat widget.

### ¿Hay algún canal de soporte de chat en vivo en Bit Assist?

There is no dedicated live chat channel from bit assist but you can use Tawk LiveChat
or Live Chat button, Live Support Button, Tidio Live Chat, Crisp Live Chat, Intercom
Live chat Live Support button, to communicate with your visitors. You can add the
Tawk (tawk.to) channel to your chat widget and enable Live Chat (LiveChat) with 
your website visitors. By adding this channel, you can engage in LiveChat or (Live
Chat) sessions with your visitors, answering their queries in real-time and providing
them with the best customer support chat experience possible.

### ¿Puedo enviar datos a través de un webhook desde un formulario personalizado a otra plataforma?

You can send data through webhook from Bit Assist’s custom form to Bit Flows, Bit
Integrations, Zapier, n8n, Flowmattic, AutomatorWP, Uncanny Automator, Pabbly etc.

### ¿Puedo utilizar análisis en la versión gratuita?

We are sorry that you have to purchase the pro version to use the Widget Analytics
and Google Analytics (GTM click track). You can track all your visitors count, click
count and click ratio with our Widget Analytics feature such as how many visitors
click the WhatsApp channel or Facebook Messenger Channel or Telegram Channel etc.

### How can I use a Live Chat plugin like Tawk, Crisp, Tidio live chat?

Yes, you can use Facebook Chat Plugin – Live Chat Plugin for WordPress, Tawk.To 
Live Chat, Crisp Live Chat and Chatbot, Intercom and Tidio Live Chat & AI Chatbot
in bit assist

### ¿Puedo utilizar un formulario independiente en Bit Assist?

Yes, you can use standalone form using Bit Assist‘s custom iframe channel. You can
show wordpress standalone form with this channel by providing the link from the 
dedicated standalone form. For example, there are several form builder plugins which
have standalone form features like: Bit Form, Fluent Form, Wpforms, Wsforms, Piotnet
Forms, Gravity Forms, Formidable Forms etc.

## Reseñas

![](https://secure.gravatar.com/avatar/d9275fa3404198c5dae4f7239f7132a96de82a74c7b7fe67a9d9aec35489d4c0?
s=60&d=retro&r=g)

### 󠀁[Bit Assist: Highly Customisable, User-Friendly Chat Plugin – 5/5](https://wordpress.org/support/topic/bit-assist-highly-customisable-user-friendly-chat-plugin-5-5/)󠁿

 [empowerbizness](https://profiles.wordpress.org/empowerbizness/) 3 de mayo de 2026

Bit Assist is a standout 5/5 plugin that genuinely delivers on both usability and
flexibility. From the moment you install it, the interface is intuitive, clean, 
and designed for efficiency—no steep learning curve, no unnecessary friction. What
really sets it apart is the level of customisation. Whether you’re tailoring chat
flows, styling the interface, or integrating it into your broader ecosystem, Bit
Assist gives you precise control without overwhelming complexity. It strikes that
rare balance between being powerful and easy to use. I’ve tested a wide range of
chat plugins, and most fall short either on performance, flexibility, or user experience.
Bit Assist doesn’t—it consistently outperforms expectations across the board. It’s
reliable, responsive, and clearly built with both developers and end-users in mind.
If you’re looking for a chat solution that is both highly adaptable and genuinely
user-friendly, Bit Assist is an easy recommendation. It’s the best I’ve used so 
far.

![](https://secure.gravatar.com/avatar/0481ca6f2ad4485f2d6a84c825acf247c7743367cad31aa62f24d0ada1e5c1fa?
s=60&d=retro&r=g)

### 󠀁[User-Friendly Interface](https://wordpress.org/support/topic/user-friendly-interface-9/)󠁿

 [yo928](https://profiles.wordpress.org/yo928/) 28 de enero de 2026

Bit Assist features a simple and intuitive interface. The free version (WordPress.
org) already provides all the functionality I need. The Pro version offers even 
more customization options for those who require advanced features.

![](https://secure.gravatar.com/avatar/77c46bba51fbdf29bd582a9ed70b69e34f63d64f85ab5f54782439c1c27c9ec6?
s=60&d=retro&r=g)

### 󠀁[Versatile](https://wordpress.org/support/topic/versatile-59/)󠁿

 [ano327](https://profiles.wordpress.org/ano327/) 22 de enero de 2026

I love that it’s sort of an all-in-one button to make it easy to connect with visitors.
I really hope that there continues to be new features added!

![](https://secure.gravatar.com/avatar/e97f98309f604c2eec856a43b5e9017b73bf2ff0edc5f597535569f17e276006?
s=60&d=retro&r=g)

### 󠀁[Great Widget](https://wordpress.org/support/topic/great-widget-118/)󠁿

 [InoPlugs](https://profiles.wordpress.org/inoplugs/) 26 de diciembre de 2025

Integrates flawlessly and easy into Enfold theme, works as described.

![](https://secure.gravatar.com/avatar/a557485d3971ed39b389f9168196c141641b8b7a92dbbe01be6bb37404aa29a9?
s=60&d=retro&r=g)

### 󠀁[Lightweight and practical support plugin](https://wordpress.org/support/topic/lightweight-and-practical-support-plugin/)󠁿

 [rupeshpadhi7678](https://profiles.wordpress.org/rupeshpadhi7678/) 22 de diciembre
de 2025

I’m using Bit Assist for handling support interactions. It’s easy to configure and
works smoothly without adding clutter. No unnecessary features, just focused functionality.
It also plays well with other plugins. Support team has been helpful whenever I 
had questions.

![](https://secure.gravatar.com/avatar/1cc7ab0aa064df46a6379485ac189bffc7edbb342d030c6d966726fc0d9f9957?
s=60&d=retro&r=g)

### 󠀁[Great plugin!](https://wordpress.org/support/topic/great-plugin-41131/)󠁿

 [matrix666](https://profiles.wordpress.org/matrix666/) 13 de diciembre de 2025

It works perfectly and is very easy to set up. The only thing missing is automation.
I am really looking forward to the AI live chat feature in the future. That would
make this tool absolutely perfect!

 [ Leer todas las 111 reseñas ](https://wordpress.org/support/plugin/bit-assist/reviews/)

## Colaboradores y desarrolladores

«Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS,
Calls, and Chat – Bit Assist» es un software de código abierto. Las siguientes personas
han colaborado con este plugin.

Colaboradores

 *   [ Bit Apps ](https://profiles.wordpress.org/bitpressadmin/)
 *   [ Abdul kaioum ](https://profiles.wordpress.org/akaioum/)
 *   [ Shuvo Mohajan ](https://profiles.wordpress.org/shuvomohajan/)
 *   [ Shimul Chakraborty ](https://profiles.wordpress.org/shimulckbt/)

«Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS,
Calls, and Chat – Bit Assist» está traducido en 4 idiomas. Gracias a [los traductores](https://translate.wordpress.org/projects/wp-plugins/bit-assist/contributors)
por sus contribuciones.

[Traduce «Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist» a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/bit-assist)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/bit-assist/) , echa
un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/bit-assist/) o
suscríbete al [registro de desarrollo](https://plugins.trac.wordpress.org/log/bit-assist/)
por [RSS](https://plugins.trac.wordpress.org/log/bit-assist/?limit=100&mode=stop_on_copy&format=rss).

## Registro de cambios

#### v1.8.1 (Jun 21, 2026)

 * Improvement: Verified compatibility with WordPress 7.0.

#### v1.8.0 (Apr 29, 2026)

 * Feature: Email notifications now send file attachments with their original filenames
   instead of UUID-based names.
 * Security: Added email address validation, upload directory verification, and 
   HTML escaping for all form email output.

#### v1.7.2 (Mar 31, 2026)

 * Fix: Repaired the legacy Bit Assist Pro update cache path for Pro versions below
   1.0.7.

#### v1.7.1 (Mar 30, 2026)

 * Fix: File upload failing on servers with symlinked or bind-mounted upload directories.
 * Fix: Header injection vulnerability in file download Content-Disposition header.

#### v1.7.0 (Mar 14, 2026)

 * Feature: Translation ready — Bit Assist is now translation-ready, allowing users
   to easily translate the plugin into their preferred language using standard WordPress
   translation tools.

#### v1.6.3 (Feb 23, 2026)

 * Improvement: Addressed WordPress.org plugin review feedback

#### v1.6.2 (Feb 23, 2026)

 * Fix: Hide credit not saving in DB.

#### v1.6.1 (Feb 19, 2026)

 * Fix: WordPress Plugin Checker issues fixed.

#### v1.6.0 (Dec 30, 2025)

 * Fix: WooCommerce order details can now only be viewed by the user who placed 
   the order.

#### v1.5.11 (Dec 2, 2025)

 * Improvement: Users must now be logged in to view order details via the WooCommerce
   channel.

#### v1.5.9 (Aug 11, 2025)

 * Solución: se solucionó el problema de visualización de caracteres especiales 
   en el título de las publicaciones de búsqueda de WordPress.

#### v1.5.8 (Aug 11, 2025)

 * Mejora: se mejoró el rendimiento del canal de búsqueda de WP y se introdujo una
   nueva funcionalidad de carga.

#### v1.5.7 (Mar 24, 2025)

 * Solución: se solucionó el problema de carga de archivos al enviar el formulario
   de contacto.
 * Corrección: se resolvió el problema por el cual el texto del área de texto no
   se mostraba en modo oscuro.
 * Corrección: se solucionó el problema del editor CSS personalizado que perdía 
   los cambios al cambiar el foco de la ventana.
 * Corrección: Se solucionó el problema del widget Tidio que no se abría al hacer
   clic.

#### v1.5.6 (Mar 16, 2025)

 * Corrección: se aseguró que el widget de chat ahora capture las dimensiones actuales
   de la ventana gráfica al abrirse, lo que evita problemas de tamaño obsoleto o
   inexacto.

#### v1.5.5 (Feb 19, 2025)

 * Seguridad: Validación y desinfección mejoradas para evitar posibles vulnerabilidades
   de seguridad.

#### v1.5.4 (Feb 15, 2025)

 * Feature: Added cron event to automatically delete analytic data older than 30
   days, improving database performance.
 * Seguridad: Se implementó una validación y desinfección mejoradas para todas las
   solicitudes entrantes para evitar posibles vulnerabilidades de seguridad.
 * Mejora: Algunas mejoras de UI/UX

#### v1.5.3 (Feb 13, 2025)

 * Fix: Implemented security patches to enhance the overall security of the plugin.

#### v1.5.2 (Dec 6, 2024)

 * improvements: some minor improvements.

#### v1.5.1 (Nov 26, 2024)

 * Corrección: Se solucionó el problema de paginación y cambio de tamaño del canal
   de WP-Search.

#### v1.5.0 (Nov 24, 2024)

 * Hot: New Tidycal channel added. 🔥
 * Hot: WeChat channel now supports uploading and displaying QR codes for easy user
   engagement and interaction. 🔥
 * ¡Qué bueno! El canal WP-Search ahora incluye una opción para seleccionar tipos
   de publicaciones específicos. 🔥
 * Mejora: LinkedIn ahora te permite personalizar tu URL con cualquier sufijo, anteriormente
   limitado a los perfiles.
 * Improvement: WooCommerce automatically adds search fields during channel setup
   for a better user experience.
 * Mejora: Los canales ahora están ordenados alfabéticamente.
 * Mejora: Plugin Boilerplate actualizado a la última versión.
 * Corrección: se resolvió el problema en el que el cambio de secuencia de canales
   del widget mediante arrastrar y soltar no se actualizaba correctamente.
 * Corrección: correcciones de errores menores y mejoras de rendimiento.

#### v1.4.9 (Oct 21, 2024)

 * Fix: Resolved issue where custom CSS was limited to 255 characters, now allowing
   users to add unlimited CSS content.
 * Corrección: se resolvió el problema en el que los campos de comentarios y calificación
   no se mostraban en formularios personalizados, lo que mejoró la funcionalidad
   del formulario y la experiencia del usuario.

#### v1.4.8 (Oct 01, 2024)

 * Mejora: algunas optimizaciones de código
 * Añadido: modal promocional
 * Probado: con WordPress versión 6.6.2

#### v1.4.7 (May 21, 2024)

 * Disabled facebook live chat channel because Facebook officially stopped the support
   for the chat plugin!
 * Se corrigieron y mejoraron los últimos errores y advertencias de PHP.
 * Added wp-telemetry package to collect some insides from users
 * Probado con WordPress versión 6.5.3

#### v1.4.6 (Mar 11, 2024)

 * Corregido: problema de reemplazo de código no deseado en Canal personalizado 
   e Iframe personalizado
 * El logotipo de Twitter se reemplaza por el logotipo X
 * Enlaces innecesarios eliminados
 * Probado con WordPress versión 6.4.3

#### v1.4.1 (Nov 11, 2023)

 * Probado con WordPress versión 6.4.1

#### v1.4 (Nov 04, 2023)

 * Popular: Chat en vivo de Messenger
 * Caliente: Chat en vivo de Tidio
 * Caliente: chat en vivo nítida
 * Caliente: Intercom Live Chat
 * Fixed: Searching issue after space in Bit Assist Chat Widget dashboard
 * Corregido: Las publicaciones del canal de búsqueda de Wp se redireccionaban incorrectamente
 * Corregida: advertencia de función de preparación de wpdb
 * Corregido: Propiedad dinámica obsoleta en PHP 8.2

#### v1.3 (Oct 11, 2023)

 * Importante: 🔥Canales ilimitados gratis🔥
 * Free Channels: Use 23 channels including WhatsApp Button, Facebook Messenger 
   Chat Button, Telegram Chat button, Instagram Chat Button, Discord Chat Button,
   Line Messenger Chat Button, Call Button, SMS Button, LinkedIn Button, Pinterest
   Button, Slack Chat Button, Signal Chat Button, Snapchat Button, Twitter Chat 
   Button, Viber Chat Button, Calendly Button simultaneously in free version
 * Pro Channels: FAQ, Knowledge Base, WooCommerce (Shipping Status), WP Search, 
   Custom Iframe are now in pro version
 * Feature: Widget Analytics – Track your widget click, channel click, visitor count
   and click ratio
 * Feature: Google Analytics (GTM click)

#### v1.2 (Sep 13, 2023)

 * Hot: Calendly Channel
 * Feature: Hide credit on by default
 * Feature: Aspect ratio & height, width customization on custom iframe channel
 * Feature: Scrollbar on custom iframe channel
 * Fixed: Vulnerability & security issues when creating, updating channel
 * Fixed: Call to action message misplacing the widget position
 * Fixed: Widget style (Box-style) break issue
 * Fixed: Branding(hide credit) text cropped issue
 * Fixed: PHP 8.2 compatibility
 * Others: Tutorial, Documentation and Review link on dashboard

#### v1.1.9 (July 22, 2023)

 * Fixed: Addressed the issue of vulnerability & security of the Bit Assist to XSS
   attacks in Bit Assist floating chat widget plugin

#### v1.1.8 (June 22, 2023)

 * Corregido: el widget de chat flotante de Bit Assist no se muestra cuando la opción
   de combinación de JS de SG Optimizer está activa

#### v1.1.7 (June 18, 2023)

 * Corregido: El nombre de dominio se excluye del enlace en el canal de preguntas
   frecuentes en el widget de chat flotante de Bit Assist
 * Fixed: Alter table denied issue

#### v1.1.6 (June 12, 2023)

 * Fixed: TinyMCE removes host domain name from image upload url

#### v1.1.5 (June 05, 2023)

 * Fixed: Knowledge Base Image Upload not working

#### v1.1.4 (May 28, 2023)

 * Fixed: Server Blocking Request With WPML

#### v1.1.3 (May 16, 2023)

 * Hot: Pinterest Chat Channel
 * Hot: Signal Chat Channel
 * Feature: Chat Widget Style
 * Feature: Chat Widget Show On (Desktop or Mobile)

#### v1.1.2 (May 08, 2023)

 * HOT: WooCommerce Channel
 * Feature: Active Widget Badge
 * Feature: Attention Animation
 * Fixed: Server refusing URL containing www. in external publish

#### v1.1.1 (Feb 20, 2023)

 * Feature: Js file size is reduced. The size will depend on your active channels’
   type.
 * Feature: Show channels on hover

#### v1.1.0 (Jan 1, 2023)

 * HOT: New WP Search chat channel added to the chat widget
 * HOT: New Custom iFrame chat channel added to the chat widget
 * Feature: Chat Widget custom position change
 * Feature: Youtube video show in popup
 * Feature: Channel click track with GTM custom event
 * Fixed: Some servers blocking PUT & DELETE request from chat widget

#### v1.0.9 (Dec 15, 2022)

 * Fixed: iFrame url throwing error

#### v1.0.8 (Dec 15, 2022)

 * Fixed: Security plugins blocking bit-assist iFrame source

#### v1.0.7 (Dec 13, 2022)

 * Feature: Next & Prev button added in Knowledge Base modal
 * Fixed: Knowledge Base & FAQ link not working

#### v1.0.6 (Dec 12, 2022)

 * Added: Custom image change in widget & channel
 * Added: Custom chat channel create
 * Added: Copy chat widget
 * Added: Refresh button in the form response table

#### v1.0.5 (Nov 30, 2022)

 * Added: Copy chat channel
 * Added: File upload field in custom form channel
 * Añadido: Nuevo canal de chat Waze
 * Corregido: Problema de reordenamiento del canal de chat

#### v1.0.4 (Nov 23, 2022)

 * Added: Hide credit option
 * Added: Feedback field in custom form channel
 * Added: New chat channel design
 * Corregido: Desbordamiento del menú de administración de WP en el modo de asistencia
   de bits

#### v1.0.3 (Nov 19, 2022)

 * Added: Rating (Star & Smiley) field in custom form chat channel
 * Corregido: Problema con la versión antigua de MySQL

#### v1.0.2 (Nov 14, 2022)

 * Added: Call To Action close button

#### v1.0.1 (Nov 12, 2022)

 * Corregido: Retraso del widget de chat y conflicto de desplazamiento del widget

#### v1.0.0 (Nov 9, 2022)

 * Lanzamiento inicial

## Meta

 *  Versión **1.8.1**
 *  Última actualización **hace 1 semana**
 *  Instalaciones activas **10.000+**
 *  Versión de WordPress ** 5.1 o superior **
 *  Probado hasta **7.0**
 *  Versión de PHP ** 7.4 o superior **
 *  Idiomas
 * [Bengali (Bangladesh)](https://bn.wordpress.org/plugins/bit-assist/), [Dutch](https://nl.wordpress.org/plugins/bit-assist/),
   [English (US)](https://wordpress.org/plugins/bit-assist/), [French (France)](https://fr.wordpress.org/plugins/bit-assist/)
   y [Korean](https://ko.wordpress.org/plugins/bit-assist/).
 *  [Traducir a tu idioma](https://translate.wordpress.org/projects/wp-plugins/bit-assist)
 * Etiquetas:
 * [chat](https://es.wordpress.org/plugins/tags/chat/)[chat widget](https://es.wordpress.org/plugins/tags/chat-widget/)
   [facebook messenger](https://es.wordpress.org/plugins/tags/facebook-messenger/)
   [whatsapp button](https://es.wordpress.org/plugins/tags/whatsapp-button/)[whatsapp chat](https://es.wordpress.org/plugins/tags/whatsapp-chat/)
 *  [Vista avanzada](https://es.wordpress.org/plugins/bit-assist/advanced/)

## Valoraciones

 4.9 de 5 estrellas.

 *  [  106 valoraciones de 5 estrellas     ](https://wordpress.org/support/plugin/bit-assist/reviews/?filter=5)
 *  [  1 valoración de 4 estrellas     ](https://wordpress.org/support/plugin/bit-assist/reviews/?filter=4)
 *  [  0 valoraciones de 3 estrellas     ](https://wordpress.org/support/plugin/bit-assist/reviews/?filter=3)
 *  [  1 valoración de 2 estrellas     ](https://wordpress.org/support/plugin/bit-assist/reviews/?filter=2)
 *  [  3 valoraciones de 1 estrellas     ](https://wordpress.org/support/plugin/bit-assist/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/bit-assist/reviews/#new-post)

[Ver todas las valoraciones](https://wordpress.org/support/plugin/bit-assist/reviews/)

## Colaboradores

 *   [ Bit Apps ](https://profiles.wordpress.org/bitpressadmin/)
 *   [ Abdul kaioum ](https://profiles.wordpress.org/akaioum/)
 *   [ Shuvo Mohajan ](https://profiles.wordpress.org/shuvomohajan/)
 *   [ Shimul Chakraborty ](https://profiles.wordpress.org/shimulckbt/)

## Soporte

¿Tienes algo que decir? ¿Necesitas ayuda?

 [Ver el foro de soporte](https://wordpress.org/support/plugin/bit-assist/)