Title: HelpShelf
Author: helpshelf
Published: <strong>17 de abril de 2025</strong>
Last modified: 17 de abril de 2025

---

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Este plugin **no se ha probado con las últimas 3 versiones mayores de WordPress**.
Puede que ya no tenga soporte ni lo mantenga nadie, o puede que tenga problemas 
de compatibilidad cuando se usa con las versiones más recientes de WordPress.

![](https://ps.w.org/helpshelf/assets/icon-128x128.png?rev=3279761)

# HelpShelf

 Por [helpshelf](https://profiles.wordpress.org/helpshelf/)

[Descargar](https://downloads.wordpress.org/plugin/helpshelf.1.0.0.zip)

 * [Detalles](https://es.wordpress.org/plugins/helpshelf/#description)
 * [Valoraciones](https://es.wordpress.org/plugins/helpshelf/#reviews)
 *  [Instalación](https://es.wordpress.org/plugins/helpshelf/#installation)
 * [Desarrollo](https://es.wordpress.org/plugins/helpshelf/#developers)

 [Soporte](https://wordpress.org/support/plugin/helpshelf/)

## Descripción

The HelpShelf WordPress Plugin provides a customizable widget service that integrates
seamlessly with your WordPress site. This plugin acts as a connector to the HelpShelf
service, enabling you to embed a fully customizable help widget on your website.

**Key Features:**
 * **Dynamic Script Insertion:** The plugin takes the SITE_ID 
provided by the user in the WordPress admin panel and automatically injects the 
required JavaScript code into the section of all pages. * **HelpShelf Widget Integration:**
The plugin loads a JavaScript file from a dynamic URL (https://s3.amazonaws.com/
helpshelf-production/gen/loader/{SITE_ID}.min.js) hosted on our secure S3 service.
This file initializes and identifies the HelpShelf widget, ensuring that any updates
or bug fixes are delivered instantly without requiring a new plugin release. * **
Customizable User and Company Attributes:** Easily pass custom attributes to HelpShelf
for personalized user interactions and enhanced support.

**Service Information:**
 * This plugin connects to HelpShelf’s widget service *
The remote script loading is essential for widget functionality because: – It enables
real-time widget customization – Allows dynamic updates to widget appearance and
behavior – Maintains consistent widget performance across all installations * A 
HelpShelf account is required (sign up at https://helpshelf.com) * Your site will
connect to our secure AWS S3 servers (helpshelf-production.s3.amazonaws.com) to 
load the widget

**Widget Customization:**
 * Fully customizable design to match your brand * Flexible
color scheme options * Adjustable widget positioning and behavior * Custom styling
options through HelpShelf dashboard

*Technical Details:**
 * Remote Script: The plugin loads your customized widget 
configuration from our secure servers * Server Location: All widget resources are
served from helpshelf-production.s3.amazonaws.com * Updates: Remote loading ensures
your widget always has the latest features and improvements

**Account Requirements:**
 1. Sign up for a HelpShelf account at https://helpshelf.
com 2. Obtain your unique SITE_KEY from the HelpShelf dashboard 3. Enter the SITE_KEY
in your WordPress plugin settings 4. Customize your widget design through the HelpShelf

**Privacy & Security:**
 * All remote scripts are served via HTTPS * Our servers
are hosted on secure AWS infrastructure * Widget configuration is loaded securely

### Additional Information

By integrating HelpShelf, you agree to allow our plugin to load remote assets essential
for delivering our service. For more details on our service and remote asset management,
please visit https://helpshelf.com/.

## Instalación

 1. Download the plugin ZIP file.
 2. Navigate to the Plugins section in your WordPress dashboard.
 3. Click «Add New» and then «Upload Plugin.»
 4. Select the ZIP file you downloaded and click «Install Now.»
 5. After installation, click «Activate» to enable the plugin.

## FAQ

### Q: Why is the HelpShelf JavaScript file loaded from an external server?

A: Because HelpShelf is designed as a service, our dynamic assets are hosted on 
our secure S3 service. This allows us to quickly deploy updates and maintain compatibility
without forcing frequent plugin updates.

## Reseñas

No hay valoraciones para este plugin.

## Colaboradores y desarrolladores

«HelpShelf» es un software de código abierto. Las siguientes personas han colaborado
con este plugin.

Colaboradores

 *   [ helpshelf ](https://profiles.wordpress.org/helpshelf/)

[Traduce «HelpShelf» a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/helpshelf)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/helpshelf/) , echa
un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/helpshelf/) o 
suscríbete al [registro de desarrollo](https://plugins.trac.wordpress.org/log/helpshelf/)
por [RSS](https://plugins.trac.wordpress.org/log/helpshelf/?limit=100&mode=stop_on_copy&format=rss).

## Registro de cambios

#### 1.0.0

 * Initial release featuring core AI-powered search functionality, dynamic script
   insertion, and remote asset management for the HelpShelf widget.

## Meta

 *  Versión **1.0.0**
 *  Última actualización **hace 1 año**
 *  Instalaciones activas **Menos de 10**
 *  Versión de WordPress ** 4.7 o superior **
 *  Probado hasta **6.7.5**
 *  Versión de PHP ** 7.0 o superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/helpshelf/)
 * Etiquetas:
 * [AI](https://es.wordpress.org/plugins/tags/ai/)[knowledge base](https://es.wordpress.org/plugins/tags/knowledge-base/)
   [search](https://es.wordpress.org/plugins/tags/search/)[support](https://es.wordpress.org/plugins/tags/support/)
 *  [Vista avanzada](https://es.wordpress.org/plugins/helpshelf/advanced/)

## Valoraciones

Aún no se han enviado valoraciones.

[Your review](https://wordpress.org/support/plugin/helpshelf/reviews/#new-post)

[Ver todas las valoraciones](https://wordpress.org/support/plugin/helpshelf/reviews/)

## Colaboradores

 *   [ helpshelf ](https://profiles.wordpress.org/helpshelf/)

## Soporte

¿Tienes algo que decir? ¿Necesitas ayuda?

 [Ver el foro de soporte](https://wordpress.org/support/plugin/helpshelf/)

## Donar

¿Te gustaría apoyar el progreso de este plugin?

 [ Dona a este plugin ](https://helpshelf.com/)