Este plugin no se ha probado con las últimas 3 versiones mayores de WordPress. Puede que ya no tenga soporte ni lo mantenga nadie, o puede que tenga problemas de compatibilidad cuando se usa con las versiones más recientes de WordPress.

Remetric Live Chat via SMS

Descripción

Remetric puts the power of connecting with visitors in the palm of your hand. You get:

  • Extremely customizable live chat for your visitors to interact with.
  • Chat from your phone: Perfect for the small business owner. Through SMS (text messages), you’ll be able to stay in touch with the visitors on your website.
  • Smart-Conversation Triggers: Start conversations based on your specified criteria. For example, if they’ve been on your checkout page too long, ask them «Do you need help checking out?»
  • Multiple Agents: Put the power of multiple customer service reps to work for you! (Coming Soon!)
  • Canned Messages: Reply to people with shortcodes. For example, you could set the «#contact» shortcode to get substituted with your contact information.

We now offer a whitelabelled version of our product for you to resell (you set your own branding and billing)!

The WordPress Remetric plugin interacts with and uses Remetric.com to deliver files, share data between websites, ensure quick server response times, and real-time data.

Whitelabel Installation

  1. At the top of remetric.php, set your whitelabel token constant: define('REMETRIC_WHITELABEL', ’y0ur s3cr3t t0k3n’);.
  2. If you also wish to rename Remetric in the WP Admin area, you can do so in the first two arguments of the menu_page function of remetric.php. You can also replace the dashicons-chart-bar icon in accordance with WP’s add_menu_page function. You may also want to change the initial loading message on page.php in #remetric-admin.
  3. To find your secret token and set whitelabel options, log in @ https://app.remetric.com/ (or your main Remetric WP Admin) and go to My Account > Whitelabel.

Capturas

  • Set up your live chat to match your brand.
  • You can set your SMS availability. If you're not online, we will collect your leads and send you their information. All times are displayed according to your current time zone.
  • Canned messages are a great way to respond with quick, well-informed answers. If you have a canned message with a shortcode of "hours", simply respond to a chat with "#hours" and we'll fill in the corresponding message - even through text message.
  • Just like in brick-and-mortar storefront, you're going to get the most out of your customers if you are pro-actively approaching them. Triggers allows you to set greetings and messages targeted at specific scenarios.
  • Add other chat agents so that they can lighten your load. On the Availability page, you can set who is available when and how.
  • The Convos app is where you can chat with your all of your visitors.

Instalación

  1. Upload the plugin files to the /wp-content/plugins/remetric directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress.
  3. Find the Remetric tab in WP Admin area.
  4. Visit the «Live Chat» page to set up your agents, availability, & SMS.
  5. Visit the «People» page to chat with your online visitors.

Preguntas frecuentes

Coming soon!

Reseñas

Leer la 1 reseña

Colaboradores y desarrolladores

«Remetric Live Chat via SMS» es un software de código abierto. Las siguientes personas han colaborado con este plugin.

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Registro de cambios

1.0.7

  • Fixes for more consistent conversations.

1.0.6

  • Add whitelabel support.

1.0.5

  • Fix front end JS script.

1.0.4

  • Bars revamp & a clean UI.

1.0.3

  • Fix DEBUG mode bug.

1.0.2

  • Added help chat.
  • Fix license link.

1.0.1

  • A UI Revamp (using Bars).

1.0.0

  • Initial release of the Remetric plugin.