SignalZen

Descripción

Our live chat solution is designed for those who want to use Slack or Microsoft Teams for chatting with website visitors.

Features:

  • Slack Integration – talk to your visitors directly from Slack.
  • Microsoft Teams Integration – talk to your visitors directly from Microsoft Teams.
  • Prerequisites form builder – build any kind of form via our UI to show for your visitors before they enter the chat.
  • Saved replies – Reply faster with pre-defined messages list.
  • No ads – we will never show any third party paid content to your users.
  • Mobile friendly – mobile friendly interface for both chat users and operators.
  • Files transfer – site visitors and chat operators can securely exchange files in real time.
  • Emojis – all chat participants can express themselves with emojis 🙂
  • Auto invitations – define how and when you want to invite the visitors of your website to a chat session.
  • Participant status – see when operators or visitors are online.
  • Customized widget text and colours – define what static text your visitors see in the live chat widget (for translations too).
  • Offline notifications – operators and visitors are optionally notified about new messages by email, when offline.
  • Unlimited operators – scale your customer service team without additional cost.
  • API – use our RESTful API to retrieve existing live chat visitors and full conversations.

Capturas

  • See your chat sessions in the list.
  • Talk to your website visitors in real time.
  • Connect to Slack and chat from there.
  • Connect to Microsoft Teams and chat from there.

Instalación

This section describes how to install the plugin and get it working.

  1. Upload the plugin files to the /wp-content/plugins/signalzen directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. Use the Settings->SignalZen screen to configure the plugin

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