Tawk.To Live Chat

Descripción

Más de 2,200,000+ usuarios comerciales utilizan la aplicación de chat en vivo GRATIS tawk.to que te permite monitorear y chatear con los visitantes en tu sitio de WordPress. No hay trampa. No es basura. Sin anuncios. Es realmente libre y siempre lo será.

  • Gain valuable insight when you monitor your website visitors in real time.
  • Stay connected anywhere, be in touch with your customers from your computer, or your mobile.
  • Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.

tawk.to is designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

Compatible con todos los navegadores modernos, tawk.to es un software gratuito de chat en vivo creado a partir de la creciente necesidad de que las empresas respondan en tiempo real, con personas reales.

Tawk.to offers free iOS, Android, Windows and Mac OSX apps to stay connected, or you can log in via any modern browser.

¿Por qué usar tawk.to?

tawk.to es una aplicación gratuita de chat en vivo que se integra perfectamente con WordPress. Más de 250000 empresas utilizan tawk.to para brindar soporte y servicio en tiempo real a sus clientes. Nunca más pierdas otra ventaja o venta, con tawk.to puedes monitorear y chatear con los visitantes de tu sitio web cuando más lo necesitan.

¿Cuánto cuesta?

Esta aplicación tawk.to es totalmente gratuita.

Soporte

Tawk.to ofrece asistencia en directo 24×7-365, visita https://www.tawk.to e inicia una conversación o envíanos un correo electrónico a support@tawk.to.

¿No tienes una cuenta tawk.to? ¡Crea una gratis aquí!

Capturas

Instalación

Adding tawk.to live chat widget to your WordPress site is really easy, follow these steps :

  • Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory
  • or Install the Free plugin from the WordPress directory and activate it.
  • Go to Settings, then to the Tawk.to sub menu, and login to your tawk.to account to select a widget.
  • Customize the chat widget from within the tawk.to dashboard to your preference.
  • Empieza a chatear con tus visitantes! 🙂

Note: You will need a free tawk.to account : Create one for free here!

Preguntas frecuentes

¿Cuánto cuesta?

Esta aplicación tawk.to es totalmente gratuita.

¿Proporcionas soporte?

Sí, proporcionamos asistencia en tiempo real 24×7-365 a través de chat en vivo y correo electrónico. Nunca cerramos.

¿Puedo elegir en qué páginas colocar el widget?

Yes, you can use the visibility options in the Plugin settings to select specific pages, or you can show the tawk.to widget on any page independent of the visibility options by simply using the [tawkto] shortcode in the post or page.

¿Puedo personalizar el diseño del widget?

Yes, you can customize colors, content, border radius, position etc. You can even select one of 27 different languages, add Attention Grabbing bubbles etc.

¿Puedo programar cuándo se mostrará el widget?

Sí, hay un completo programador de widgets.

¿Tienes alguna documentación o artículos de apoyo?

Yes, we have a very detailed Knowledge Base, which includes videos & tutorials on all the features of tawk.to https://www.tawk.to/knowledgebase/

¿Pueden usuarios múltiples chatear al mismo tiempo?

Yes, you can add an unlimited number of Agents to your account so that your entire team can chat with your website visitors. Tawk.to also has a Departments feature, to group your agents. Eg: Sales, Support etc.

Reseñas

Everything you could want in a Livechat plugin

We have sampled various livechat tools over the years. Some that are free, but paid for with triggers and things. We haven't used any that are paid at the start. This one is a cracker. It literally does everything we want, plus more. You can add as many triggers as you want - free. You can set it to respond with a trigger from a different person - free. You can customize the colour scheme down to the Hex code. You can upload a avatar. Edit an image that will appear above the icon. You can set it to be a bubble round icon, or "Online" as a text tab. When someone visits, you get a ping on the PC and on the phone app. You are told where they are from, down to their town (if the IP provides it). You can ban them as IP or country level. Literally all this is free. The only thing you pay, apart from some addons we don't need, is to remove their link to their site - which is a minor link anyway. If you need a chat system, this one does everything! The support has been pretty damn good too. Their livechat is fast, and then even helped us by using our chat to check things. Really good.

Great chat plugin

Been testing a lot of chat plugins, this is by the best free version with decently priced add-ons

Support is non-existent

We were using tawk for around 2 years until a critical bug made it impossible for us to use. We canceled our service but were still charged around 120 USD for our yearly subscription. I contacted the support using a ticket but after around 4 months and 12 chats via their website, I still don't have any response.

Tried two chat plugins – this was better

Very nicely conceived and functional plugin. Sign up was very easy, and implementation was intuitive (took about half an hour—including download to WP, signup on the Tawk site, widget configuration, and changing some wording of the messages—all available in the free version, and easy to do (just go to the ADMINISTRATION page). The dashboard screens are impressive/modern without too much clutter, yet provide a lot of information, such as how long a given chat visitor has been on the site (in real time), which pages they visited, etc. Not much use to me, personally, but I suppose corporations might need this kind of monitoring ability depending on how they operate. Color and several customization options for the chat widget are available, including dozens of graphics, but I ended up going with a simple chat bubble, color-matched to my website pages, and again easy to do. Integrates nicely. The message window is a little too large for my liking. I like the option to make the message window switchable between a simple, static pop-up OR a pop-out one that the visitor can freely move around and resize should it be obscuring anything they want to see on your site while they chat. One of my fave features is the file upload button, which allows visitors to share files. This is excellent, and makes me consider doing away with the file upload plugin I have been using. One less plugin. Page load takes a VERY slight knock, adding 20 or so ms, but hardly noticeable. If I do away with the file upload plugin I mentioned earlier, I would probably gain that back, hehe. I'll be fair to the other chat plugin I tried by saying it was OK, but Tawk is way better implemented. It reminds me a lot of the Weglot plugin, in terms of its combination of ease-of-use and sophisticated/slick implementation. Very good stuff.
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Colaboradores y desarrolladores

“Tawk.To Live Chat” es un software de código abierto. Las siguientes personas han colaborado con este plugin.

Colaboradores

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Registro de cambios

0.1.0

  • Añade el widget de chat en vivo de tawk.to a tu sitio!

0.1.1

  • No más copiado de código incrustado de forma manual, elija el Widget deseado y será insertado a su sitio

0.1.2

  • Supported version bump

0.1.3

  • Supported version bump

0.1.4

  • Supported version bump

0.1.5

  • Implemented visibility options, you can now choose to Always show the script, show it only on the front page, only on category pages or only on pages tagged with a shortcode.

0.1.6

  • Se modificaron las opciones de visibilidad para corregir un error y se implementó un mejor shortcode.

0.1.7

  • Fixed naming convention causing a conflict with another plugin

0.1.8

  • Fixed bug causing conflict with another plugin, and tested on 4.5

0.1.9

  • Added the ability to exclude a specific url slug

0.2.0

  • Added multisite support *

0.2.1

  • Supported version bump

0.2.2

  • Supported version bump to 4.7

0.2.3

  • Updating widget code due to known conflict

0.2.4

  • updated session handling
  • Added the ability to include a specific url slug
  • modified plugin settings page interface

0.2.5

  • Fixed include url warning message thrown

0.2.6

  • wrapped all hard-coded text in plugin settings with gettext functions

0.2.7

  • added woocommerce support

0.2.8

  • added updated plugin admin interface

0.2.9

  • fixed issue with assets folder

0.3.0

  • fixed issues with visibility filters

0.3.0

  • fixed issues with visibility filters

0.3.1

  • Actualización de notificación de plugin
  • logged in user recognition
    If user is logged in, the widget will fill the pre-chat form automatically

0.3.2

  • fixed issues on widget settings on fresh install

0.3.3

  • fixed user recognition vulnerability
  • Textos actualizados de página de administrador
  • moved wp_footer hook to last item

0.3.4

  • supported version bump

0.3.5

  • supported version bump

0.3.6

  • supported version bump 5.1

0.3.7

  • supported version bump 5.2.1