Descripción

Discover how many abandoned carts your store has by recording when people abandon their carts and view trends over time using the built in dashboard and data pages.

Cómo funciona el plugin

El plugin captura los carritos en cuanto tus compradores añaden un artículo a su carrito.

The plugin will do as much as possible to associate carts with users so you can see their email address for manual follow up and recovery. Even if the plugin can’t associate the cart with an email address it will at least show the IP address of the cart on the data page.

Cada carrito comienza en el estado ‘En curso’ en la página de datos. Si un cliente no ha actualizado su carrito durante 15 minutos, se mostrará como «Abandonado». Si el comprador vuelve y luego completa su carrito, cambiará a «Recuperado» y se asociará con el pedido.

¿Dónde puedo obtener soporte?

Envíame un email o una petición de soporte en WordPress.org. También estoy disponible en mike@smallfishanalytics.com

Capturas

Abandoned Carts Dashboard
Datos de carritos abandonados
Estadísticas detalladas del carrito abandonado
Los productos más recuperados
Los productos más abandonados

Instalación

Sube los archivos del plugin al directorio /wp-content/plugins/ , o instala el plugin directamente desde la pantalla de plugins.
Activa el plugin a través de la pantalla de «Plugins» en WordPress
Ve a SFA Abandoned Cart debajo de WooCommerce en el menú de la izquierda del escritorio de WordPress para ver tus carritos abandonados

FAQ

¿Cómo asocia el plugin los carros con los usuarios?

If a cart is started by a user that’s logged into your store or logs in at any point after starting the cart the plugin will automatically associate the cart with the user account. On the data page you’ll see the entry for the cart as well as the users name and email address.

If a cart is started by an unknown user the plugin will show the IP address of the associated with the cart. This can be useful in the case that you’re using other software such as chat widgets because you can reference the IP address with the chat sessions.

If a cart is recovered by a user but that user doesn’t create and account the plugin will still create an association with the order and show the name and email address on the cart data page.

¿Los rastreadores web crearán un montón de carritos falsos?

The plugin uses a library to filter out common web crawlers. In the case that the library doesn’t capture the crawler the plugin also has code that is able to look for patterns that indicate a crawler starting a bunch of carts and filter those carts out.

If you think the plugin is filtering carts the wrong way reach out and we’d love to help out.

¿Qué pasa con el soporte y las características?

¡Nos encantaría saber de ti! Actualmente estamos buscando formas de informar mejor sobre los carritos abandonados y comenzar a trabajar para recuperarlos a través del correo electrónico, así como a la integración con otros servicios como Facebook, Twitter, etc.

Reseñas

schildpaddencentrum 21 de mayo de 2023

An issue with exporting abandoned cart data was expertly resolved.

jpatricksweeney99 1 de abril de 2023

We've been using Small Fish Analytics' Abandoned Cart Reports for Woocommerce for a number of years now and really depend on it. It's an extremely useful and critical tool for our sales people. We recently needed to upgrade to a new server but found some plugin and theme issues (not surprising) including a performance issue with Abandoned Cart Report for Woo. I emailed the developer of Abandoned Carts and the problem was resolved the same day! Folks, this is a mission critical tool and we received mission critical support from Mike. Highly recommend Small Fish Analytics and the Abandoned Cart Reports plugin!

davemiddles 1 de abril de 2023

I downloaded this plugin a year or so ago and never opened it. I just left it to collect data for me. About a week ago I tried opening it for the first time and it would just send me to an error page. I made a thread on the support forum and I was promptly contacted by the author with a solution. The plugin now opens properly, and all my data (from the time I downloaded it) was recorded, even during the time I couldn't open the app. Awesome plugin, awesome support!

rbstern 2 de diciembre de 2022

Using this plugin for a busy e-commerce site that typically has thousands of abandoned carts per month. There was a PHP 8.x compatability issue in one of the features, and the performance was lagging for the large number of abandoned cart records we were dealing with. Brought these issues to the developer's attention. He was very open to our feedback, jumped right on the identified issues, solved the bug and tuned up the code to handle larger stores. Great communication along the way, even over a holiday weekend. It can be tough to find quality plugins supported by dedicated developers. Not the case here. Outstanding support for an essential e-commerce plugin.

broomfish 21 de septiembre de 2022

I started with the free version which gave useful information, but quickly upgraded to the paid version to get the extra functions. Using the paid version i was able to see a lot of my abandoned carts were being created in China, which isnt visible in the free version (I only sell to NZ & AUS), so i was able to use the delete function to remove them and get accurate stats to work from. Well worth the US$15. 21/09/2022 Unfortunalty the money_format function was deprecated in a recent php update so the reports are useless now and no replies to requests to fix it on the support email so i wont be renewing the paid version when it is next due.

orangeco 2 de septiembre de 2022

I was looking for a lightweight standalone plugin that gave me accurate abandoned cart data. Every other plugin I tried also wanted to try and convert these carts and add-in other functionality, which I don't need as I use Klaviyo to do that for me. However, this plugin from SFA keeps things simple and gives me the data I need. I can see what's being abandoned in just a couple of clicks and sort by Cart, date, quantity or total value. I upgraded to the paid version and Mike, the developer, has been very responsive to my questions. If you sell using WooCommerce, this plugin should be in your Top 5.

Leer todas las 17 reseñas

Colaboradores y desarrolladores

«Abandoned Cart Reports For WooCommerce» es un software de código abierto. Las siguientes personas han colaborado con este plugin.

smallfishes

Traduce «Abandoned Cart Reports For WooCommerce» a tu idioma.

¿Interesado en el desarrollo?

Revisa el código , echa un vistazo al repositorio SVN o suscríbete al registro de desarrollo por RSS.

Registro de cambios

2.6.4

Declare support for WordPress 6.1
Declare support for WooCommerce 7.1
Update crawler detection library

2.6.3

Declare support for WordPress 6.0
Declare support for WooCommerce 6.6

2.6.2

Declare support for WordPress 5.5
Declare support for WooCommerce 4.5
Update bot crawler detection software
Fix PHP warning

2.6.1

Declare support for WordPress 5.4
Declare support for WooCommerce 4.2

2.6.0

Compatible con WordPress 5.2
Compatible con WooCommerce 3.6

2.5.1

Compatible con WordPress 5
Compatible con WooCommerce 3.5
Fix a bug with money_format not being available on Windows hosts
Added additional null check to fix a reported bug
Código de detección de rastreador actualizado

2.5.0

Added a warning if there are too many carts being returned by the reports

2.4.1

Declare support for WooCommerce version 3.4

2.4.0

Totales de carrito almacenados en la línea de carrito para un mejor rendimiento del informe
Código de detección de rastreador actualizado

2.3.0

Eliminar pestaña de extensiones

2.2.1

Solicitud del usuario: permisos modificados para permitir que los gerentes de la tienda WooCommerce accedan a ver los informes

2.2.0

Removed the top abandoned and recovered carts tables from the main dashboard
Renamed the data tab to carts
Added a new products tab to show data on abandoned products
Estilo mejorado de las pestañas.
Seguridad de plugin mejorada

2.1.11

Added a field to the abandoned cart table to determine which carts to show on the funnel report.

2.1.10

Code to track when carts view the checkout

2.1.9

Fix for fields being disabled on the checkout.

2.1.8

Tested and declared support for WordPress 4.8
Added code to track when users view the checkout fields in preparation for adding a funnel report extension
Adjusted the styling a bit to give a white background on the report tabs

2.1.7

Fixed a user reported notice where the date comparison for tables wasn’t using the raw cart expiry time

2.1.6

Refactoring much of the reporting code to prepare for new features.

2.1.5

Quick bug fix for a user reported issue in the report area of the plugin. Thanks bdoga!

2.1.4

Better support for showing meta data about products with variations
Limite las tablas superiores del panel de control a solo 10 elementos en cada una
Añadir pestaña de extensiones al plugin

2.1.3

One more quick fix for a PHP debug notice a user reported.

2.1.2

Quick fix for a PHP debug notice a user reported.

2.1.1

Modify plugin install code to follow best practices.

2.1.0

WooCommerce 3.0 ahora es compatible con la compatibilidad hacia atras.

2.0.3

The plugin now associates carts with known users when they’re logged in.
The plugin now associates carts with completed orders so you can see who the recovered cart belonged too.
Aumentó el número de filas en la página de datos hasta 30.
Added new columns on the data page to show the IP or customer name. Email fields are now links.

= 2.0.2=
* Corregido otro error dónde se mostraba erróneamente el símbolo de la moneda en el carrito

2.0.1

Corregido otro error dónde se mostraba erróneamente el símbolo de la moneda en el carrito

2.0.0

Carritos publicados en la página principal

1.5.0

Moví el plugin al menú de WooCommerce
Añadidos enlaces de ayuda desde la página de plugins para conseguir los datos del informe y también el email de soporte
Cambié la plantilla del plugin para utilizar pestañas para el informe y una sección premium/página de ayuda
Actualizado detector de crawlers con el último código

1.4.2

Eliminados los nombres de tablas hardcodeadas. ¡Doh!

1.4.1

Forzado que el orden de los carritos del informe por defecto van de los más nuevos a los más antiguos

1.4

Intento de mejorar el filtro de bots. Si hay múltiples carritos con la misma IP en menos de 10 segundos serán marcados como spam
Actualizado detector de crawlers con el último código

1.3

Registro de dirección IP
Mejora de las solicitudes de los datos para excluir a los spiders web que pasaron el código de detección de spiders web
Añadido un botón para eliminar todos los datos del informe
Actualizado detector de crawlers con el último código

1.2

El informe de carritos ya no muestra los carritos con $0.00
Corregido error menor de CSS
Código transformado en clases
Actualizado detector de crawlers con el último código

1.1

Añadido rejilla de columnas ordenadas a la tabla de informe
Añadido total de carritos y contador a la página de informe
Incluidos los impuestos en el informe de carritos
Eliminado texto confuso de la página de informe y reemplazado con un enlace simple de «contacta con nosotros»
Actualizado detector de crawlers con el último código

1.0

Lanzamiento inicial