Este plugin no se ha probado con las últimas 3 versiones mayores de WordPress. Puede que ya no tenga soporte ni lo mantenga nadie, o puede que tenga problemas de compatibilidad cuando se usa con las versiones más recientes de WordPress.

Abandoned Cart Reports For WooCommerce


Discover how many abandoned carts your store has by recording when people abandon their carts and view trends over time using the built in dashboard and data pages.

Cómo funciona el plugin

El plugin captura los carritos en cuanto tus compradores añaden un artículo a su carrito.

The plugin will do as much as possible to associate carts with users so you can see their email address for manual follow up and recovery. Even if the plugin can’t associate the cart with an email address it will at least show the IP address of the cart on the data page.

Cada carrito comienza en el estado ‘En curso’ en la página de datos. Si un cliente no ha actualizado su carrito durante 15 minutos, se mostrará como «Abandonado». Si el comprador vuelve y luego completa su carrito, cambiará a «Recuperado» y se asociará con el pedido.

¿Dónde puedo obtener soporte?

Envíame un email o una petición de soporte en También estoy disponible en


  • Abandoned Carts Dashboard
  • Datos de carritos abandonados
  • Estadísticas detalladas del carrito abandonado
  • Los productos más recuperados
  • Los productos más abandonados


  1. Sube los archivos del plugin al directorio /wp-content/plugins/ , o instala el plugin directamente desde la pantalla de plugins.
  2. Activa el plugin a través de la pantalla de «Plugins» en WordPress
  3. Ve a SFA Abandoned Cart debajo de WooCommerce en el menú de la izquierda del escritorio de WordPress para ver tus carritos abandonados


¿Cómo asocia el plugin los carros con los usuarios?

If a cart is started by a user that’s logged into your store or logs in at any point after starting the cart the plugin will automatically associate the cart with the user account. On the data page you’ll see the entry for the cart as well as the users name and email address.

If a cart is started by an unknown user the plugin will show the IP address of the associated with the cart. This can be useful in the case that you’re using other software such as chat widgets because you can reference the IP address with the chat sessions.

If a cart is recovered by a user but that user doesn’t create and account the plugin will still create an association with the order and show the name and email address on the cart data page.

¿Los rastreadores web crearán un montón de carritos falsos?

The plugin uses a library to filter out common web crawlers. In the case that the library doesn’t capture the crawler the plugin also has code that is able to look for patterns that indicate a crawler starting a bunch of carts and filter those carts out.

If you think the plugin is filtering carts the wrong way reach out and we’d love to help out.

¿Qué pasa con el soporte y las características?

¡Nos encantaría saber de ti! Actualmente estamos buscando formas de informar mejor sobre los carritos abandonados y comenzar a trabajar para recuperarlos a través del correo electrónico, así como a la integración con otros servicios como Facebook, Twitter, etc.


1 de abril de 2023
We've been using Small Fish Analytics' Abandoned Cart Reports for Woocommerce for a number of years now and really depend on it. It's an extremely useful and critical tool for our sales people. We recently needed to upgrade to a new server but found some plugin and theme issues (not surprising) including a performance issue with Abandoned Cart Report for Woo. I emailed the developer of Abandoned Carts and the problem was resolved the same day! Folks, this is a mission critical tool and we received mission critical support from Mike. Highly recommend Small Fish Analytics and the Abandoned Cart Reports plugin!
1 de abril de 2023
I downloaded this plugin a year or so ago and never opened it. I just left it to collect data for me. About a week ago I tried opening it for the first time and it would just send me to an error page. I made a thread on the support forum and I was promptly contacted by the author with a solution. The plugin now opens properly, and all my data (from the time I downloaded it) was recorded, even during the time I couldn't open the app. Awesome plugin, awesome support!
2 de diciembre de 2022
Using this plugin for a busy e-commerce site that typically has thousands of abandoned carts per month. There was a PHP 8.x compatability issue in one of the features, and the performance was lagging for the large number of abandoned cart records we were dealing with. Brought these issues to the developer's attention. He was very open to our feedback, jumped right on the identified issues, solved the bug and tuned up the code to handle larger stores. Great communication along the way, even over a holiday weekend. It can be tough to find quality plugins supported by dedicated developers. Not the case here. Outstanding support for an essential e-commerce plugin.
2 de septiembre de 2022
I was looking for a lightweight standalone plugin that gave me accurate abandoned cart data. Every other plugin I tried also wanted to try and convert these carts and add-in other functionality, which I don't need as I use Klaviyo to do that for me. However, this plugin from SFA keeps things simple and gives me the data I need. I can see what's being abandoned in just a couple of clicks and sort by Cart, date, quantity or total value. I upgraded to the paid version and Mike, the developer, has been very responsive to my questions. If you sell using WooCommerce, this plugin should be in your Top 5.
26 de mayo de 2020
I like everything except for the fact that it doesn't seem to capture all abandoned carts. Not sure how/why that happens. This is how I know: I spent a few hours watching google analytics real time report and I see people adding stuff and viewing the "basket" page, and then leaving, yet SFA page does not get updated. Using the Premium version of this plugin.
Leer todas las 17 reseñas

Colaboradores y desarrolladores

«Abandoned Cart Reports For WooCommerce» es un software de código abierto. Las siguientes personas han colaborado con este plugin.


Registro de cambios


  • Declare support for WordPress 6.1
  • Declare support for WooCommerce 7.1
  • Update crawler detection library


  • Declare support for WordPress 6.0
  • Declare support for WooCommerce 6.6


  • Declare support for WordPress 5.5
  • Declare support for WooCommerce 4.5
  • Update bot crawler detection software
  • Fix PHP warning


  • Declare support for WordPress 5.4
  • Declare support for WooCommerce 4.2


  • Compatible con WordPress 5.2
  • Compatible con WooCommerce 3.6


  • Compatible con WordPress 5
  • Compatible con WooCommerce 3.5
  • Fix a bug with money_format not being available on Windows hosts
  • Added additional null check to fix a reported bug
  • Código de detección de rastreador actualizado


  • Added a warning if there are too many carts being returned by the reports


  • Declare support for WooCommerce version 3.4


  • Totales de carrito almacenados en la línea de carrito para un mejor rendimiento del informe
  • Código de detección de rastreador actualizado


  • Eliminar pestaña de extensiones


  • Solicitud del usuario: permisos modificados para permitir que los gerentes de la tienda WooCommerce accedan a ver los informes


  • Removed the top abandoned and recovered carts tables from the main dashboard
  • Renamed the data tab to carts
  • Added a new products tab to show data on abandoned products
  • Estilo mejorado de las pestañas.
  • Seguridad de plugin mejorada


  • Added a field to the abandoned cart table to determine which carts to show on the funnel report.


  • Code to track when carts view the checkout


  • Fix for fields being disabled on the checkout.


  • Tested and declared support for WordPress 4.8
  • Added code to track when users view the checkout fields in preparation for adding a funnel report extension
  • Adjusted the styling a bit to give a white background on the report tabs


  • Fixed a user reported notice where the date comparison for tables wasn’t using the raw cart expiry time


  • Refactoring much of the reporting code to prepare for new features.


  • Quick bug fix for a user reported issue in the report area of the plugin. Thanks bdoga!


  • Better support for showing meta data about products with variations
  • Limite las tablas superiores del panel de control a solo 10 elementos en cada una
  • Añadir pestaña de extensiones al plugin


  • One more quick fix for a PHP debug notice a user reported.


  • Quick fix for a PHP debug notice a user reported.


  • Modify plugin install code to follow best practices.


  • WooCommerce 3.0 ahora es compatible con la compatibilidad hacia atras.


  • The plugin now associates carts with known users when they’re logged in.
  • The plugin now associates carts with completed orders so you can see who the recovered cart belonged too.
  • Aumentó el número de filas en la página de datos hasta 30.
  • Added new columns on the data page to show the IP or customer name. Email fields are now links.

= 2.0.2=
* Corregido otro error dónde se mostraba erróneamente el símbolo de la moneda en el carrito


  • Corregido otro error dónde se mostraba erróneamente el símbolo de la moneda en el carrito


  • Carritos publicados en la página principal


  • Moví el plugin al menú de WooCommerce
  • Añadidos enlaces de ayuda desde la página de plugins para conseguir los datos del informe y también el email de soporte
  • Cambié la plantilla del plugin para utilizar pestañas para el informe y una sección premium/página de ayuda
  • Actualizado detector de crawlers con el último código


  • Eliminados los nombres de tablas hardcodeadas. ¡Doh!


  • Forzado que el orden de los carritos del informe por defecto van de los más nuevos a los más antiguos


  • Intento de mejorar el filtro de bots. Si hay múltiples carritos con la misma IP en menos de 10 segundos serán marcados como spam
  • Actualizado detector de crawlers con el último código


  • Registro de dirección IP
  • Mejora de las solicitudes de los datos para excluir a los spiders web que pasaron el código de detección de spiders web
  • Añadido un botón para eliminar todos los datos del informe
  • Actualizado detector de crawlers con el último código


  • El informe de carritos ya no muestra los carritos con $0.00
  • Corregido error menor de CSS
  • Código transformado en clases
  • Actualizado detector de crawlers con el último código


  • Añadido rejilla de columnas ordenadas a la tabla de informe
  • Añadido total de carritos y contador a la página de informe
  • Incluidos los impuestos en el informe de carritos
  • Eliminado texto confuso de la página de informe y reemplazado con un enlace simple de «contacta con nosotros»
  • Actualizado detector de crawlers con el último código


  • Lanzamiento inicial