{"id":380212,"date":"2026-10-07T20:17:48","date_gmt":"2026-10-07T20:17:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/konversa\/"},"modified":"2026-10-07T20:17:32","modified_gmt":"2026-10-07T20:17:32","slug":"konversa","status":"publish","type":"plugin","link":"https:\/\/es.wordpress.org\/plugins\/konversa\/","author":23579039,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.2.1","stable_tag":"1.2.1","tested":"7.1.3","requires":"6.2","requires_php":"7.4","requires_plugins":null,"header_name":"Konversa","header_author":"Konversa","header_description":"Liga o site ao Konversa: bot\u00e3o de WhatsApp para o n\u00famero atendido pelo Konversa e formul\u00e1rio de contato que vira cart\u00e3o no CRM, com c\u00f3pia local para nenhum contato se perder.","assets_banners_color":"221338","last_updated":"2026-10-07 20:17:32","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/konversa.app.br","rating":0,"author_block_rating":0,"active_installs":0,"downloads":49,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.2.1":{"tag":"1.2.1","author":"konversa","date":"2026-10-07 20:17:32","revision":3733285}},"upgrade_notice":{"1.2.1":"<p>Undelivered submissions now leave the site 30 days after the last attempt.<\/p>","1.2.0":"<p>The form credit is now off by default and delivered submissions are cleaned up after 7 days.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3733285,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3733285,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3733285,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3733285,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.2.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3733285,"resolution":"1","location":"assets","locale":"","width":1280,"height":1180},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3733285,"resolution":"2","location":"assets","locale":"","width":1280,"height":860},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3733285,"resolution":"3","location":"assets","locale":"","width":1280,"height":860},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3733285,"resolution":"4","location":"assets","locale":"","width":1280,"height":860},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3733285,"resolution":"5","location":"assets","locale":"","width":1280,"height":860},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3733285,"resolution":"6","location":"assets","locale":"","width":1280,"height":860}},"screenshots":{"1":"The contact form and the WhatsApp button on a site.","2":"Connection: paste the key from Konversa and test it.","3":"WhatsApp button settings: number, prefilled message, tooltip and position.","4":"Form settings: look, subjects and fields.","5":"Submissions: every contact is saved on the site first, with its delivery status.","6":"In Konversa, each submission becomes a card in the CRM, tagged as coming from the site."}},"plugin_section":[],"plugin_tags":[358,1150,11463,335,3160],"plugin_category":[58],"plugin_contributors":[284883],"plugin_business_model":[],"class_list":["post-380212","plugin","type-plugin","status-publish","hentry","plugin_tags-contact-form","plugin_tags-crm","plugin_tags-lead-capture","plugin_tags-leads","plugin_tags-whatsapp","plugin_category-user-management","plugin_contributors-konversa","plugin_committers-konversa"],"banners":{"banner":"https:\/\/ps.w.org\/konversa\/assets\/banner-772x250.png?rev=3733285","banner_2x":"https:\/\/ps.w.org\/konversa\/assets\/banner-1544x500.png?rev=3733285","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/konversa\/assets\/icon-128x128.png?rev=3733285","icon_2x":"https:\/\/ps.w.org\/konversa\/assets\/icon-256x256.png?rev=3733285","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/konversa\/assets\/screenshot-1.png?rev=3733285","caption":"The contact form and the WhatsApp button on a site."},{"src":"https:\/\/ps.w.org\/konversa\/assets\/screenshot-2.png?rev=3733285","caption":"Connection: paste the key from Konversa and test it."},{"src":"https:\/\/ps.w.org\/konversa\/assets\/screenshot-3.png?rev=3733285","caption":"WhatsApp button settings: number, prefilled message, tooltip and position."},{"src":"https:\/\/ps.w.org\/konversa\/assets\/screenshot-4.png?rev=3733285","caption":"Form settings: look, subjects and fields."},{"src":"https:\/\/ps.w.org\/konversa\/assets\/screenshot-5.png?rev=3733285","caption":"Submissions: every contact is saved on the site first, with its delivery status."},{"src":"https:\/\/ps.w.org\/konversa\/assets\/screenshot-6.png?rev=3733285","caption":"In Konversa, each submission becomes a card in the CRM, tagged as coming from the site."}],"raw_content":"<!--section=description-->\n<p><a href=\"https:\/\/konversa.app.br\">Konversa<\/a> is a WhatsApp customer service platform with an optional AI agent and a built-in CRM. This plugin brings your WordPress site into it.<\/p>\n\n<p><strong>This plugin requires a Konversa account.<\/strong> Without a connection key it does not send anything anywhere. The plugin interface is in Brazilian Portuguese.<\/p>\n\n<ul>\n<li><strong>WhatsApp button<\/strong> for the number connected to Konversa, with a prefilled message, tooltip, color, position, device choice and pages where it stays hidden. With the AI agent on, the agent answers; with it off, the conversation goes straight to your team.<\/li>\n<li><strong>Contact form<\/strong> <code>[konversa_formulario]<\/code>: name, email and phone are required; subject, message and extra fields are optional. Every submission becomes a card in the first stage of your Konversa pipeline, with what the visitor wrote. If the person already talks to you on WhatsApp, it is the same card.<\/li>\n<li><strong>No lead is lost<\/strong>: every submission is saved on your site before it is sent to Konversa. If Konversa or the internet is down, the site retries on its own, and the Submissions screen shows the status of each one. Delivered submissions are removed from your site after 7 days, since they are already in Konversa, and undelivered ones 30 days after the last attempt.<\/li>\n<li><strong>Forms you already have<\/strong>: Contact Form 7, Elementor Pro and WPForms submissions can also be delivered to Konversa. Each one is off until you turn it on.<\/li>\n<li><strong>Optional email notice<\/strong>: each contact can also arrive by email, independent of Konversa.<\/li>\n<li><strong>Works with page cache and without JavaScript.<\/strong><\/li>\n<\/ul>\n\n<h4>For developers<\/h4>\n\n<ul>\n<li>Send contacts from your theme's own forms: <code>konversa_enviar_contato( array( 'nome' =&gt; ..., 'email' =&gt; ..., 'telefone' =&gt; ... ) )<\/code>.<\/li>\n<li>Link any button to the form with a subject already chosen: <code>konversa_link_formulario( 'subject' )<\/code> or a link to <code>#konversa=subject<\/code>.<\/li>\n<li>Check if the plugin's WhatsApp button is live: <code>konversa_whatsapp_no_ar()<\/code>.<\/li>\n<\/ul>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to <strong>Konversa<\/strong> (https:\/\/konversa.app.br), the service it was made for. Nothing is sent until a site administrator pastes a Konversa connection key in Konversa &gt; Conex\u00e3o. Every request carries the connection key (in the Authorization header), the plugin version and your site's address (in the User-Agent header).<\/p>\n\n<p>What is sent, and when:<\/p>\n\n<ul>\n<li><strong>Connection test<\/strong> (<code>GET \/api\/v1\/conexao<\/code>): when an administrator clicks \"Salvar e testar\". Only the key and the site address are sent.<\/li>\n<li><strong>Contacts<\/strong> (<code>POST \/api\/v1\/contatos<\/code>): when a visitor submits the <code>[konversa_formulario]<\/code> form, or a Contact Form 7, Elementor Pro or WPForms form that the administrator chose to connect. It sends the name, email, phone, subject, message, extra fields, the page address where the form was sent, the consent note (when the consent box is used) and a submission ID. If delivery fails, WP-Cron retries every 5 minutes with growing delays, up to 12 attempts.<\/li>\n<li><strong>WhatsApp button settings<\/strong> (<code>POST \/api\/v1\/whatsapp<\/code>): when an administrator saves the WhatsApp or Connection screen, and once after a plugin update. It sends the WhatsApp number and the prefilled message (empty when the button is off), so Konversa can tag people who come from the site.<\/li>\n<\/ul>\n\n<p>Konversa terms of use: https:\/\/konversa.app.br\/termos\nKonversa privacy policy: https:\/\/konversa.app.br\/privacidade<\/p>\n\n<p>The WhatsApp button is a link to <strong>WhatsApp<\/strong> (https:\/\/wa.me), a service by Meta. The plugin does not contact WhatsApp; the visitor's browser opens wa.me only when the visitor clicks the button, with your number and the prefilled message in the link.\nWhatsApp terms of service: https:\/\/www.whatsapp.com\/legal\/terms-of-service\nWhatsApp privacy policy: https:\/\/www.whatsapp.com\/legal\/privacy-policy<\/p>\n\n<h3>Credits<\/h3>\n\n<p>Bundled fonts: Work Sans (Copyright 2019 The Work Sans Project Authors) and Familjen Grotesk (Copyright 2021 The Familjen Grotesk Project Authors), both under the SIL Open Font License 1.1. License files are in assets\/fonts.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>In Konversa, go to Configura\u00e7\u00f5es &gt; Sites, create a connection for your site and copy the key.<\/li>\n<li>Install and activate the plugin.<\/li>\n<li>In Konversa &gt; Conex\u00e3o, paste the key and click \"Salvar e testar\".<\/li>\n<li>Set up the button in Konversa &gt; WhatsApp and the form in Konversa &gt; Formul\u00e1rio.<\/li>\n<li>Add <code>[konversa_formulario]<\/code> to any page or \"Shortcode\" block.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20konversa%20account%3F\"><h3>Do I need a Konversa account?<\/h3><\/dt>\n<dd><p>Yes. The plugin connects your site to Konversa and does nothing useful without a connection key. Learn more at https:\/\/konversa.app.br.<\/p><\/dd>\n<dt id=\"what%20happens%20if%20konversa%20is%20offline%20when%20someone%20sends%20the%20form%3F\"><h3>What happens if Konversa is offline when someone sends the form?<\/h3><\/dt>\n<dd><p>The contact is saved on your site first. The visitor sees the success message, and the site keeps trying to deliver it. The Submissions tab (Konversa &gt; Envios) shows each contact and lets you retry by hand.<\/p><\/dd>\n<dt id=\"can%20visitors%20see%20my%20connection%20key%3F\"><h3>Can visitors see my connection key?<\/h3><\/dt>\n<dd><p>No. The key is stored on your site and only used by your server. It never reaches the visitor's browser.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20page%20cache%3F\"><h3>Does it work with page cache?<\/h3><\/dt>\n<dd><p>Yes. The form does not depend on a session, and spam is blocked with a hidden field, a minimum fill time and a limit per IP address.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20show%20a%20credit%20on%20my%20site%3F\"><h3>Does the plugin show a credit on my site?<\/h3><\/dt>\n<dd><p>Only if you turn it on. The \"Atendimento pelo Konversa\" line under the form is off by default.<\/p><\/dd>\n<dt id=\"what%20is%20removed%20when%20i%20delete%20the%20plugin%3F\"><h3>What is removed when I delete the plugin?<\/h3><\/dt>\n<dd><p>Deactivating keeps everything. Deleting the plugin removes its settings, the local copy of the submissions and the scheduled tasks. Contacts already delivered stay in Konversa.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.2.1<\/h4>\n\n<ul>\n<li>Undelivered submissions are removed from the site 30 days after the last attempt, so personal data is never kept without a time limit. The Submissions screen says so.<\/li>\n<\/ul>\n\n<h4>1.2.0<\/h4>\n\n<ul>\n<li>Plugin renamed to \"Konversa\".<\/li>\n<li>The \"Atendimento pelo Konversa\" credit under the form is now off by default, with a checkbox to turn it on.<\/li>\n<li>Delivered submissions are removed from the site after 7 days (they are already in Konversa).<\/li>\n<li>Safer reading of form fields: a malformed submission can no longer cause a PHP error.<\/li>\n<li>Works on servers without the mbstring extension.<\/li>\n<\/ul>\n\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>People who come from the WhatsApp button with the prefilled message are tagged \"came from the site\" in the CRM. The plugin tells Konversa the message when you save, connect and after updating.<\/li>\n<li>Contact Form 7, Elementor Pro and WPForms submissions can also be delivered to Konversa, turned on in the Formul\u00e1rio tab. Submissions without name, email and phone are ignored.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>First version: connection, WhatsApp button, form with local copy and retries.<\/li>\n<\/ul>","raw_excerpt":"Connects your site to Konversa: a WhatsApp button for the number Konversa answers and a contact form that becomes a card in the Konversa CRM.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/380212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=380212"}],"author":[{"embeddable":true,"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/konversa"}],"wp:attachment":[{"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=380212"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=380212"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=380212"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=380212"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=380212"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/es.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=380212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}