Title: WSDesk – WordPress HelpDesk & Support Ticket System Author: wsdesk Published: 14 de febrero de 2017 Last modified: 31 de agosto de 2018 --- Buscar plugins ![](https://s.w.org/plugins/geopattern-icon/wsdesk_8cbad0.svg) # wsdesk Por [wsdesk](https://profiles.wordpress.org/wsdesk/) * [Detalles](https://es.wordpress.org/plugins/wsdesk/#description) * [Valoraciones](https://es.wordpress.org/plugins/wsdesk/#reviews) * [Desarrollo](https://es.wordpress.org/plugins/wsdesk/#developers) [Soporte](https://wordpress.org/support/plugin/wsdesk/) ## Descripción Este plugin ha sido cerrado el 1 de septiembre de 2018 y no está disponible para descargar. Motivo: Violación de las directrices. ## Reseñas ![](https://secure.gravatar.com/avatar/dece65cb37418b96824735125ae1f17fe06d9b0c489b0bf3da73b87761e8f285? s=60&d=retro&r=g) ### 󠀁[Pretty good, but there is a language barrier](https://wordpress.org/support/topic/pretty-good-but-there-is-a-language-barrier/)󠁿 [Norman Cates](https://profiles.wordpress.org/normancates/) 18 de octubre de 2018 It is a good plugin and the support team are responsive and try hard. But English is clearly not their first language, so when asking for support, you need to be extremely clear. Keep it simple and statement based. Almost every one of my support requests has resulted in having to simplify and break statements down into extremely detailed statements. Also some people seem to be unfamiliar with the product, because they don’t seem to know what some components are at first. Ironically, they don’t seem to use their own help desk system for support. At least, not any more. ![](https://secure.gravatar.com/avatar/502bf3122c84cb7b55a802c27502ce1059b9bbae8e58e7dd18dd62fd04135683? s=60&d=retro&r=g) ### 󠀁[Great service](https://wordpress.org/support/topic/great-service-174/)󠁿 [mshaul](https://profiles.wordpress.org/mshaul/) 9 de agosto de 2018 1 respuesta We’re really bending this plugin to fit our needs. It’s made for support ticketing, but we’re using it for assignments and an instructor/student feedback channel. They’ve been great with their support in getting us there. ![](https://secure.gravatar.com/avatar/aae7f8428db3de142e17606537bec3bca79aaa5d1d43d0a89533da6f1d8a6e56? s=60&d=retro&r=g) ### 󠀁[Very responsive customer service](https://wordpress.org/support/topic/very-responsive-customer-service-3/)󠁿 [](https://profiles.wordpress.org/marcfest/) 2 de agosto de 2018 1 respuesta The team behind this plugin shows a remarkable responsiveness to feature addition request. I suggested two new features (being able to start the ticket count at a chosen number; user-initiated ticket closures), and they have implemented both of them, and not only that, but also followed up with me to let me know once they were implemented. Very impressive. Thank you! ![](https://secure.gravatar.com/avatar/73e6438853cc6b8946924775821f919d1e5d09debbd045bd6234940cf2155899? s=60&d=retro&r=g) ### 󠀁[Great Helpdesk, Awesome support!](https://wordpress.org/support/topic/great-helpdesk-awesome-support/)󠁿 [lactom](https://profiles.wordpress.org/lactom/) 26 de julio de 2018 1 respuesta Great product, The real gem is the support that comes with the product. No run around, just straight raw 100% on the money support in a timely manner. ![](https://secure.gravatar.com/avatar/3711d752b4013df39c6f03b9bc1b899812e176866a640bb96868431358f4504b? s=60&d=retro&r=g) ### 󠀁[Great product, fantastic support](https://wordpress.org/support/topic/great-product-fantastic-support-5/)󠁿 [home2officetech](https://profiles.wordpress.org/home2officetech/) 29 de junio de 2018 1 respuesta Started using WSDesk about 5 months ago and could not have had a better plugin. Even the support team is fantastic. With each version I only see more exciting features each time. ![](https://secure.gravatar.com/avatar/e11259d018fe6e75f7f1e5a67bdd6b71aa6e7677720fd7286b27f024665f1465? s=60&d=retro&r=g) ### 󠀁[Great Support](https://wordpress.org/support/topic/great-support-1695/)󠁿 [benmeehan](https://profiles.wordpress.org/benmeehan/) 25 de junio de 2018 1 respuesta The big worry when purchasing a paid plugin is always concerning support. Every plugin promises it but many don’t deliver, or are very slow in responding and this can be incredibly frustrating. We purchased WSDesk to professionalize out training website. It would be pretty ironic if help-desk support software was not well supported but we took the chance. A few issues arose early on in implementation which were born from our own stupidity mostly but we requested support and GOT IT 🙂 Happy days!! We found ESDesk support to be both responsive, helpful and to the point. Wonderful! Thank you. I would recommend this plugin. [ Leer todas las 29 reseñas ](https://wordpress.org/support/plugin/wsdesk/reviews/) ## Colaboradores y desarrolladores «WSDesk – WordPress HelpDesk & Support Ticket System» es un software de código abierto. Las siguientes personas han colaborado con este plugin. Colaboradores * [ WSDesk ](https://profiles.wordpress.org/wsdesk/) * [ AdaptXY ](https://profiles.wordpress.org/adaptxy/) «WSDesk – WordPress HelpDesk & Support Ticket System» está traducido en 1 idioma. Gracias a [los traductores](https://translate.wordpress.org/projects/wp-plugins/wsdesk/contributors) por sus contribuciones. [Traduce «WSDesk – WordPress HelpDesk & Support Ticket System» a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/wsdesk) ### ¿Interesado en el desarrollo? [Revisa el código](https://plugins.trac.wordpress.org/browser/wsdesk/) , echa un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/wsdesk/) o suscríbete al [registro de desarrollo](https://plugins.trac.wordpress.org/log/wsdesk/) por [RSS](https://plugins.trac.wordpress.org/log/wsdesk/?limit=100&mode=stop_on_copy&format=rss). ## Meta * Versión **1.7.0** * Última actualización **hace 8 años** * Instalaciones activas **N/D** * Versión de WordPress ** 4.3 o superior ** * Probado hasta **4.9.31** * Idiomas * [English (US)](https://wordpress.org/plugins/wsdesk/) y [Swedish](https://sv.wordpress.org/plugins/wsdesk/). * [Traducir a tu idioma](https://translate.wordpress.org/projects/wp-plugins/wsdesk) * [Vista avanzada](https://es.wordpress.org/plugins/wsdesk/advanced/)