Title: Zervise Support for WordPress
Author: Zervise
Published: <strong>4 de mayo de 2021</strong>
Last modified: 8 de noviembre de 2023

---

Buscar plugins

Este plugin **no se ha probado con las últimas 3 versiones mayores de WordPress**.
Puede que ya no tenga soporte ni lo mantenga nadie, o puede que tenga problemas 
de compatibilidad cuando se usa con las versiones más recientes de WordPress.

![](https://ps.w.org/zervise/assets/icon-256x256.png?rev=2526026)

# Zervise Support for WordPress

 Por [Zervise](https://profiles.wordpress.org/zervise/)

[Descargar](https://downloads.wordpress.org/plugin/zervise.1.1.1.zip)

 * [Detalles](https://es.wordpress.org/plugins/zervise/#description)
 * [Valoraciones](https://es.wordpress.org/plugins/zervise/#reviews)
 *  [Instalación](https://es.wordpress.org/plugins/zervise/#installation)
 * [Desarrollo](https://es.wordpress.org/plugins/zervise/#developers)

 [Soporte](https://wordpress.org/support/plugin/zervise/)

## Descripción

Zervise Support for WordPress is the Help Desk Plugin for WordPress that allows 
you to bring your helpdesk, powered by Zervise, into your blog or site.

Here’s an overview of all the features:

 * Allow users on WordPress to seamlessly login to your support portal securely.
 * Allow users to raise tickets right from your blog or site using our widget.
 * Show a link of your Zervise subdomain so that users can navigate to your Zervise
   site easily from your WordPress site.
 * Show the frequently asked questions right inside the widget.
 * Let your customers track the tickets created by them and reply to your agents
   all without any need to leave the widget on your side.

## Capturas

 * [[
 * Zervise Support for WordPress Help Desk Widget UI.
 * [[
 * Zervise Support for WordPress Widget settings form in Appearance tab.

## Instalación

### For automatic installation through WordPress

 1. Go to the Plugins page in your WordPress admin section.
 2. Click the ‘Add new’ button.
 3. Search for the ‘Zervise Support for WordPress’ plugin.
 4. Click ‘Install now’ and activate the plugin.
 5. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar
    in the WordPress admin panel.
 6. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise
    Support for WordPress’ to add the widget to your site.
 7. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support
    for WordPress’ to add the widget.

### For manual installation

 1. Download the latest version of ‘Zervise Support for WordPress’ plugin from the 
    WordPress plugin directory.
 2. Extract the zip and upload the ‘zervise’ directory to your /wp-content/plugins 
    directory.
 3. Go to the ‘Plugins’ page in your admin section and activate the plugin.
 4. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar
    in the WordPress admin panel.
 5. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise
    Support for WordPress’ to add the widget to your site.
 6. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support
    for WordPress’ to add the widget.

## FAQ

### How to add the Zervise widget to my site?

 1. Go to the Plugins page in your WordPress admin section.
 2. Click the ‘Add new’ button.
 3. Search for the ‘Zervise Support for WordPress’ plugin.
 4. Click ‘Install now’ and activate the plugin.
 5. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar
    in the WordPress admin panel.
 6. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise
    Support for WordPress’ to add the widget to your site.
 7. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support
    for WordPress’ to add the widget.

### What is my Zervise Subdomain URL?

Once you’ve signed up and logged in to your Zervise account, the URL shown in your
browser’s address bar is your Zervise subdomain URL.

Your Zervise Subdomain URL should look like this -> https://your_company.zervise.
com/

### What is the ‘Zervise Support for WordPress’ help desk widget?

‘Zervise Support for WordPress’ help desk widget lets you embed a form so that your
users can raise tickets for support right from your WordPress site. It also shows
a link of your Zervise subdomain so that users can navigate to your Zervise site
easily from your WordPress site. Your customers can view the FAQs added by you in
zervise, they can also view, track and reply to tickets created by them right from
the widget screen.

## Reseñas

No hay valoraciones para este plugin.

## Colaboradores y desarrolladores

«Zervise Support for WordPress» es un software de código abierto. Las siguientes
personas han colaborado con este plugin.

Colaboradores

 *   [ Zervise ](https://profiles.wordpress.org/zervise/)
 *   [ Soumya Dey ](https://profiles.wordpress.org/soumyadey/)

[Traduce «Zervise Support for WordPress» a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/zervise)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/zervise/) , echa un
vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/zervise/) o suscríbete
al [registro de desarrollo](https://plugins.trac.wordpress.org/log/zervise/) por
[RSS](https://plugins.trac.wordpress.org/log/zervise/?limit=100&mode=stop_on_copy&format=rss).

## Registro de cambios

#### 1.0.0

 * Stable initial version.
 * Supported with WordPress 5.9.
 * Colors updated to match original zervise.com theme.
 * Added option to change the position of the widget on screen.
 * Users can see the FAQs.
 * Users can view, track their tickets from the widget.
 * Users can chat with the ahents directly from the widget.

## Meta

 *  Versión **1.1.0**
 *  Última actualización **hace 3 años**
 *  Instalaciones activas **Menos de 10**
 *  Versión de WordPress ** 4.7 o superior **
 *  Probado hasta **6.3.8**
 *  Versión de PHP ** 7.0 o superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/zervise/)
 * Etiquetas:
 * [customer support](https://es.wordpress.org/plugins/tags/customer-support/)[help desk](https://es.wordpress.org/plugins/tags/help-desk/)
   [helpdesk](https://es.wordpress.org/plugins/tags/helpdesk/)[service desk](https://es.wordpress.org/plugins/tags/service-desk/)
   [support](https://es.wordpress.org/plugins/tags/support/)
 *  [Vista avanzada](https://es.wordpress.org/plugins/zervise/advanced/)

## Valoraciones

Aún no se han enviado valoraciones.

[Your review](https://wordpress.org/support/plugin/zervise/reviews/#new-post)

[Ver todas las valoraciones](https://wordpress.org/support/plugin/zervise/reviews/)

## Colaboradores

 *   [ Zervise ](https://profiles.wordpress.org/zervise/)
 *   [ Soumya Dey ](https://profiles.wordpress.org/soumyadey/)

## Soporte

¿Tienes algo que decir? ¿Necesitas ayuda?

 [Ver el foro de soporte](https://wordpress.org/support/plugin/zervise/)