Soporte » Guías – Resolución de problemas » Resetear WordPress – error 500

  • Hola!
    Llevo ya 10 días intentando resolver mi error 500 y no he sido capaz..
    La web está hecha con Elementor free, y el día que la terminé y la quise publicar me apareció un error 500 que ni siquiera me deja ahora entrar en mi admin de WordPress.
    He leído mil tutoriales y seguido consejos pero nada, sigo sin poder acceder:
    – Los de mi hosting me han dicho que el error no viene de ellos
    – Verifiqué el fichero htcaccess
    – Desactivé plugins y themes
    – Aumenté la memoria a 128G
    Al final decidí resetear wordpress (a pesar de perder todo lo que había hecho, aunque tengo una copia de seguridad).
    He borrado absolutamente todo desde FileZilla excepto uno de los themes (porque he leído que era mejor quedarse con uno activo). Además, modifiqué el fichero wp-config.php (la línea $table_prefix en la que he puesto ‘wp_’;.
    Sigo sin poder acceder pero sospecho que debo también realizar algún paso en la base de datos via myphpadmin para terminar de resetearlo por completo.
    El caso es que no sé qué tengo que cambiar ahí.. si basta con borrar todo (tengo como unas 26 carpetas nombradas todas al principio con «mod341_»).
    ¿Alguien tiene una idea? Necesito ayuda… ya no sé qué hacer y sigo sin entrar en wordpress…

    Muchas gracias!

    La página con la que necesito ayuda: [accede para ver el enlace]

Viendo 8 respuestas - de la 1 a la 8 (de un total de 8)
  • Moderador kallookoo

    (@kallookoo)

    Hola @patriciacainzos

    Lo mas posible es que tengas algun error de codigo.
    Como no se que hicistes exactamente, etc… Has lo que te comente.

    Entra en el hosting y comprueba que te dice los registros del servidor, para intentar identificar mas rapido donde esta el error.
    Copia y pegado aqui y miramos que hacemos

    Iniciador del debate patriciacainzos

    (@patriciacainzos)

    Hola,
    Mil gracias por tu ayuda!
    Este es el error log del día que me ocurrió (23/03) y en el que no entiendo nada 🙁 :

    [Tue Feb 23 13:11:32 2021] [error] [client 145.239.143.56] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 13:59:59 2021] [error] [client 145.239.143.56] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 14:00:26 2021] [error] [client 77.226.171.29] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 15:01:07 2021] [error] [client 51.255.93.3] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 15:01:29 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:20:51 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2Fupdate-core.php
    [Tue Feb 23 16:29:16 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:29:16 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:29:17 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:29:17 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/?page_id=2
    [Tue Feb 23 16:48:50 2021] [error] [client 77.226.171.29] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:48:52 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:48:53 2021] [error] [client 212.142.160.69] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:54:43 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:55:19 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:55:22 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:55:50 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:56:05 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:56:08 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:57:09 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 17:10:33 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 17:10:41 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 17:10:54 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 17:12:24 2021] [error] [client 77.226.171.29] [host ilusia.es] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.1033/ilusiat/www/wp-admin/async-upload.php" aborted: read failed, referer: http://ilusia.es/wp-admin/post.php?post=2&action=elementor
    [Tue Feb 23 17:12:24 2021] [error] [client 77.226.171.29] [host ilusia.es] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.1033/ilusiat/www/wp-admin/async-upload.php", referer: http://ilusia.es/wp-admin/post.php?post=2&action=elementor
    [Tue Feb 23 17:12:24 2021] [error] [client 77.226.171.29] [host ilusia.es] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: http://ilusia.es/wp-admin/post.php?post=2&action=elementor
    [Tue Feb 23 17:13:21 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/wp-admin/post.php?post=7&action=elementor
    [Tue Feb 23 17:17:12 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 17:19:22 2021] [error] [client 104.248.17.208] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 18:00:49 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 18:09:37 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 18:09:42 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:25 2021] [error] [client 35.243.128.190] [host www.ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:27 2021] [error] [client 35.243.128.190] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:02 2021] [error] [client 35.196.42.210] [host www.ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:03 2021] [error] [client 35.196.42.210] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:03 2021] [error] [client 2607:5300:60:60ac:f00d:cafe:babe:feed] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).

    Ayer, que fue cuando me decidí a hacer los cambios en FileZilla (los que detallé en la descripción del problema), tengo esto en el error log:

    [Mon Apr 05 00:31:35 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617575495.8560979366302490234375
    [Mon Apr 05 02:35:12 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617582912.2217140197753906250000
    [Mon Apr 05 03:19:47 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617585587.3940610885620117187500
    [Mon Apr 05 03:26:03 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617585963.1681129932403564453125
    [Mon Apr 05 04:31:15 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617589875.6980369091033935546875
    [Mon Apr 05 03:59:38 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617587978.0320301055908203125000
    [Mon Apr 05 04:05:46 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617588346.6523349285125732421875
    [Mon Apr 05 04:48:01 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617590880.9841780662536621093750
    [Mon Apr 05 05:43:17 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617594196.8514289855957031250000
    [Mon Apr 05 06:01:49 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617595309.2440209388732910156250
    [Mon Apr 05 06:19:24 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617596364.5513470172882080078125
    [Mon Apr 05 09:11:01 2021] [error] [client 52.26.82.87] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 09:42:42 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 09:42:42 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 09:42:42 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 09:42:42 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 09:42:42 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 09:42:49 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617608569.2221910953521728515625
    [Mon Apr 05 09:42:49 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 09:42:49 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-login.php?redirect_to=http%3A%2F%2Filusia.es%2Fwp-admin%2F&reauth=1
    [Mon Apr 05 10:46:00 2021] [error] [client 147.135.255.17] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Mon Apr 05 10:46:01 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617612361.4302270412445068359375
    [Mon Apr 05 10:46:02 2021] [error] [client 147.135.255.17] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 10:46:02 2021] [error] [client 147.135.255.17] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 10:46:02 2021] [error] [client 147.135.255.17] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 10:46:02 2021] [error] [client 147.135.255.17] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 11:51:16 2021] [error] [client 51.255.93.3] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Mon Apr 05 11:51:17 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617616277.3068189620971679687500
    [Mon Apr 05 11:51:17 2021] [error] [client 51.255.93.3] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 11:51:17 2021] [error] [client 51.255.93.3] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 11:51:17 2021] [error] [client 51.255.93.3] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 11:51:17 2021] [error] [client 51.255.93.3] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 11:59:40 2021] [error] [client 3.249.253.252] [host www.ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Mon Apr 05 11:59:41 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617616780.9132330417633056640625
    [Mon Apr 05 11:59:44 2021] [error] [client 3.249.253.252] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 12:20:48 2021] [error] [client 151.80.34.171] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Mon Apr 05 12:20:49 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617618048.8561201095581054687500
    [Mon Apr 05 12:20:49 2021] [error] [client 151.80.34.171] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 12:20:49 2021] [error] [client 151.80.34.171] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 12:20:49 2021] [error] [client 151.80.34.171] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 12:20:49 2021] [error] [client 151.80.34.171] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusiat.cluster030.hosting.ovh.net/
    [Mon Apr 05 12:05:21 2021] [error] [client 3.249.253.252] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 12:05:26 2021] [error] [client 3.249.253.252] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 12:05:31 2021] [error] [client 3.249.253.252] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 12:53:53 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617620033.5076808929443359375000
    [Mon Apr 05 12:53:53 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:09:08 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617620947.6850070953369140625000
    [Mon Apr 05 13:09:09 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:11:38 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/home/wp-cron.php?doing_wp_cron=1617621098.6480329036712646484375
    [Mon Apr 05 13:11:38 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:12:20 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:12:23 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:12:46 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:13:13 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:13:15 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:13:18 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:13:28 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:26:43 2021] [error] [client 147.135.255.17] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Mon Apr 05 13:27:26 2021] [error] [client 145.239.143.56] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 13:27:26 2021] [error] [client 145.239.143.56] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 13:27:26 2021] [error] [client 145.239.143.56] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 13:27:26 2021] [error] [client 145.239.143.56] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://ilusia.es/
    [Mon Apr 05 13:29:09 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    [Mon Apr 05 13:30:13 2021] [error] [client 81.172.123.207] [host ilusia.es] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
    Iniciador del debate patriciacainzos

    (@patriciacainzos)

    Hola!
    Parece que no han autorizado mi último mensaje aún con el error log…

    Iniciador del debate patriciacainzos

    (@patriciacainzos)

    Este es el del día que me dio el error:

    [Tue Feb 23 13:11:32 2021] [error] [client 145.239.143.56] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 13:59:59 2021] [error] [client 145.239.143.56] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 14:00:26 2021] [error] [client 77.226.171.29] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 15:01:07 2021] [error] [client 51.255.93.3] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 15:01:29 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:20:51 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2Fupdate-core.php
    [Tue Feb 23 16:29:16 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:29:16 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:29:17 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:29:17 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/?page_id=2
    [Tue Feb 23 16:48:50 2021] [error] [client 77.226.171.29] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:48:52 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:48:53 2021] [error] [client 212.142.160.69] [host ilusiat.cluster030.hosting.ovh.net] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:54:43 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:55:19 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:55:22 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:55:50 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 16:56:05 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:56:08 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 16:57:09 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 17:10:33 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 17:10:41 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 17:10:54 2021] [error] [client 149.202.105.228] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/
    [Tue Feb 23 17:12:24 2021] [error] [client 77.226.171.29] [host ilusia.es] (104)Connection reset by peer: AH10143: FastCGI: comm with server "/homez.1033/ilusiat/www/wp-admin/async-upload.php" aborted: read failed, referer: http://ilusia.es/wp-admin/post.php?post=2&action=elementor
    [Tue Feb 23 17:12:24 2021] [error] [client 77.226.171.29] [host ilusia.es] AH10149: FastCGI: incomplete headers (0 bytes) received from server "/homez.1033/ilusiat/www/wp-admin/async-upload.php", referer: http://ilusia.es/wp-admin/post.php?post=2&action=elementor
    [Tue Feb 23 17:12:24 2021] [error] [client 77.226.171.29] [host ilusia.es] AH10157: FastCGI: An error happened during Fastcgi processing, fallback to CGI, referer: http://ilusia.es/wp-admin/post.php?post=2&action=elementor
    [Tue Feb 23 17:13:21 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated)., referer: http://ilusia.es/wp-admin/post.php?post=7&action=elementor
    [Tue Feb 23 17:17:12 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 17:19:22 2021] [error] [client 104.248.17.208] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 18:00:49 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 18:09:37 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 18:09:42 2021] [error] [client 77.226.171.29] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:25 2021] [error] [client 35.243.128.190] [host www.ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:27 2021] [error] [client 35.243.128.190] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:02 2021] [error] [client 35.196.42.210] [host www.ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:03 2021] [error] [client 35.196.42.210] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    [Tue Feb 23 20:23:03 2021] [error] [client 2607:5300:60:60ac:f00d:cafe:babe:feed] [host ilusia.es] AH00687: Negotiation: discovered file(s) matching request: /homez.1033/ilusiat/www/index.html (None could be negotiated).
    Ampliar
    Iniciador del debate patriciacainzos

    (@patriciacainzos)

    Hola!
    Alguien me puede ayudar por favor?
    @kallookoo no sé si has podido ver lo que te mandé…

    Gracias!

    Moderador kallookoo

    (@kallookoo)

    Hola @patriciacainzos

    Por lo que veo diria que es un problema de configuracion del servidor, lo mejor es que contactes con ellos y comprueben la configuracion del Apache.
    Tambien he visto que tienes un archivo index.html en la raiz y por norma general no deberia existir en una instalacion del WordPress.
    Sinceramente viendo los registros que pusistes, no se me ocurre ahora mismo nada mas.
    Otra posibilidad si no tuviese mucho contenido en la base de datos es reinstalar el WordPress desde cero, nueva base de datos y obviamente descargando la ultima version del WordPress y luego instalas los plugins que usases y el theme, pero primero insiste con el servicio tecnico de tu proveedor.

    Iniciador del debate patriciacainzos

    (@patriciacainzos)

    Nada, con ellos no hay manera. Insisten en que no viene de ahí el problema y no me dan más soporte (un desastre la verdad).
    El caso es que en mi ftp limpié todo al final: instalé la última versión de wordpress y he dejado un solo tema para que pueda seguir funcionando.
    Probé después de esto y me sigue dando error.
    Creo que hay que hacer algo a nivel de la base de datos via MyPHPAdmin.. pero no tengo ni idea de qué.. porque creo que no debería borrar la base de datos completa.
    Ya lo único que quiero es empezar de 0 todo (tampoco era un web muy grande).
    ¿Alguna idea?

    Mil gracias!

    Moderador kallookoo

    (@kallookoo)

    Hola @patriciacainzos

    Entra usando el filezilla y en sus opciones dire que muestre los archivos ocultos.
    Luego renombrar el index.html y el .htaccess con otro nombre he intentas entrar en la administracion.
    Si puedes entra en Ajustes – Enlaces permanetes y en ajustes comunes selecciona «Nombre de la entrada» y guardas. Con esto se creara de nuevo el archivo .htaccess.

    En teoria la base de datos no deberia ser el causante, creo que mas bien es un problema del servidor, pero como comprenderas no es facil darte una solucion concreta ya que los que ayudamos en los foros no tenemos acceso fisico al servidor y nunca lo entrariamos.
    Si aun asi no lo consigues y viendo que el SAT no te ayuda deberas contactar con un profesional y o empresa externa para que te audite la web y puedan solucionar el problema.

    Saludos y suerte

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