Soporte » Plugins y Hacks » WooCommerce » Woocommerce no recibe pedidos

  • Buenas,estoy creando una tienda virtual con woocommerce y la tengo configurada con todos los correos a donde deben llegar los pedidos y un correo de prueba de un cliente para verificar los procesos de compra.
    Al realizar una compra y pagarla con tarjeta de credito, el cliente recibe un correo del sistema de pago Payu, donde le indica que su pago fue exitoso. Pero en el estado de woocommerce no aparece ningun pedido, de igual forma no envia correos de pedidos, ni al cliente, ni al administrador de la tienda. Alguien me puede ayudar como abordar este caso?
    Saludos y quedo atento.

    La página con la que necesito ayuda: [accede para ver el enlace]

Viendo 4 respuestas - 1 de 4 (de 4 total)
  • Hola @npovea

    Revisa la documentacion para ver si tienes bien configurado el plugin.

    https://www.payulatam.com/co/en/blog/como-funciona-woocommerce-con-payu/

    Buenos días. el pluguins esta bien configurado, el problema es que cuando el cliente llega al area de pagar, ya deberia de haber generado un correo interno con pendiente de pago para woocommerce, pero eso no lo hace. Entonces despues de pagar con payu,tampoco genera ningun correo para woocommerce. solo se genera el correo para el cliente, donde le informa payu que su transsaccion fue aprobada.

    Comopuedes ver el pluguin de payu hace su trabajo, el que no lo esta haciendo es wordpress.

    Hola @npovea

    Si el WordPress envia un mail como comentas no es un problema del propio WordPress, por eso mismo te comente que revisaras la configuracion.

    Ahora solo se me ocurre que actives el debug.
    https://github.com/woocommerce/woocommerce/wiki/Using-WP_DEBUG_LOG-to-log-errors
    Si el plugin que usas tambien tiene su propio debug activalo, haces una prueba y comentas.

    Vale me genero los errores, pero no se donde radica el problema.

    [19-Mar-2020 20:10:50 UTC] add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead.
    [19-Mar-2020 20:10:50 UTC] The WC_Product::get_price_excluding_tax function is deprecated since version 3.0. Replace with wc_get_price_excluding_tax.
    [19-Mar-2020 20:16:46 UTC] id was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] id was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] billing_email was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] shipping_address_1 was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] shipping_country was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] shipping_city was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] billing_address_1 was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] billing_country was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] billing_city was called incorrectly. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, WC_Payu_Latam->process_payment, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  id se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  id se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  billing_email se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  shipping_address_1 se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  shipping_country se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  shipping_city se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  billing_address_1 se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  billing_country se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:46 UTC] PHP Notice:  billing_city se llamó <strong>incorrectamente</strong>. Order properties should not be accessed directly. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/superfood/page.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WC_Shortcodes::checkout, WC_Shortcodes::shortcode_wrapper, WC_Shortcode_Checkout::output, WC_Shortcode_Checkout::order_pay, wc_get_template, include('/plugins/woocommerce/templates/checkout/order-receipt.php'), do_action('woocommerce_receipt_payulatam'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Payu_Latam->receipt_page, WC_Payu_Latam->generate_payulatam_form, WC_Payu_Latam->get_params_post, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Por favor, visita <a href="https://codex.wordpress.org/es:Depurar_en_WordPress">Depuración en WordPress</a> para más información. (Este mensaje se añadió en la versión 3.0.) in /home/cocoreal/public_html/wp-includes/functions.php on line 4778
    [19-Mar-2020 20:16:48 UTC] add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead.
    Final file
    • Esta respuesta fue modificada hace 1 semana, 3 días por LGrusin.
    • Esta respuesta fue modificada hace 1 semana, 3 días por LGrusin.
Viendo 4 respuestas - 1 de 4 (de 4 total)
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