Jamie
Respuestas de foro creadas
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Foro: WooCommerce
En respuesta a: WC Vendors gestión de pedidos por el vendedorHi @fernandot
I’m sorry but I cannot speak Spanish. I will keep my response short and suggest moving to our english forum.
@albertors Please ask via our pre-sales form on our website and I’ll be happy to answer all your questions.
Cheers,
Jamie.
Foro: WooCommerce
En respuesta a: WC Vendors gestión de pedidos por el vendedorHi @albertors
You cannot choose the recipient because they are automatically set as the vendors. Is this email enabled? Also if you install a mail log plugin like WP Mail Log does it show that the email is actually being triggered?
What happens if you go to an order and go order actions > resend vendor notifications?
Regarding our demos, email is disabled on all our demos to ensure that they aren’t used for spam hosts.
Please let me know how you go with those settings and mail logging.
cheers,
Jamie.
Foro: WooCommerce
En respuesta a: WC Vendors gestión de pedidos por el vendedorHello,
There are 2 sets of emails due to legacy users and themes. The deprecated emails are disabled by default. If for some reason they are not disable them and enable our new emails. The correct email is «Vendor Notify Order» ensure this is enabled on the email settings page.
Please let me know if this fixes your issues.
PS. I’m using google translate to translate your spanish as I do not speak spanish, but am doing my best to assist you.
cheers,
Jamie
Founder WC VendorsForo: WooCommerce
En respuesta a: WC Vendors gestión de pedidos por el vendedorHello,
This is Jamie the Founder and lead developer of WC Vendors. Please post your question over in our support forum and I’ll be happy to help you out.
1. Orders only show for vendors if the order status is processing or complete because the vendor orders are derived from the commission table.
2. For vendor emails, please ensure that you have enabled the correct vendor notify emails under WooCommerce > Settings > Emails > Vendor Notify order.
Also ensure that your other emails are working by installing a mail log plugin. This will tell you if all emails are firing as they should.
If you have any other issues, please let me know over on our official support forum and I’ll be happy to help!
cheers,
Jamie.
Founder WC Vendors.