Floating Chat Widget: Contact Icons, Messages, Telegram, Email, SMS, Call Button – Chaty

Descripción

Chat with your website visitors via their favorite channels.
Show a chat button on the bottom of your site and communicate with your customers.

  • Get more leads and calls
  • Improve your customer support
  • Direct customers to your store’s location

The ultimate click to chat and call now button

Are you looking for a chat button or a click to call button? Want to make it easier for your potential customers to contact you via Facebook Messenger or Telegram?

Chaty is the perfect chat plugin for you! With Chaty you can display call widget, Whatsapp button, email button, SMS button, Google Maps button, Vkontakte button, Line.me button, Viber button and other chat widgets. Your visitors are already using their favorite chat apps, and most of them prefer to contact you using those chat apps. By using Chaty, you give your website visitors the option to chat with you even after they leave your website. Want to use our robust pro version? Check out Chaty Pro Plans.

What can you do with Chaty

Here are some classic use cases for Chaty

  • Chaty VS live chat alternatives – there’s a big benefit in giving your visitors the option to use the chat channels they already use. When you use «regular» live chat alternatives, your visitors must stay on your website and wait for your response. When you let your visitors chat with you using chat apps like Facebook Messenger, WhatsApp, Viber, Telegram, etc, you give them to freedom of chatting with you whenever they go.
  • A direct click to chat method – show your visitors the chat channels you’re available at, and let them choose the method that suits them. Your website visitors are one click away from chatting with you.
  • Help your website visitors navigate to your address – if you have a physical business and want your visitors to be able to navigate to you with ease, you can use our Google Maps and Waze channels.
  • Click to call – show a phone icon and let your visitors click to call you. If you want to show different local phone numbers based on page URL you can use the multi widget pro feature.
  • Show different chat channels for different pages – you can use this feature to show separate widgets for different products on your website, show different buttons based on URL for WPML or multi-language sites, display different channels for your landing pages, and more (pro feature).
  • Available days and hours – show the widget only on your opening hours, and hide it when you’re out of work. You can also use it to show live chat options when you’re available, and other channels when you’re not (pro feature).

Live Demo

A live demo for the Chaty plugin is available at Premio’s demo site.

Join the Premio community

Have any questions or feature suggestions? We’d love to hear from you. Join our Facebook group to share ideas and get updates about new features.

Choose from 19 different channels

WhatsApp chat
Facebook Messenger
Email
SMS
Instagram
Snapchat
Twitter
LinkedIn
Skype
Vkontakte
Phone (click to call)
Telegram
Line
WeChat
Viber
Waze
Google maps
Link to an external channel/contact page (New feature: add 2 custom buttons and link to any URL you desire)
Launch a Poptin popup

What do you get in the Free plan?

  1. Show up to 2 different click to chat channels.
  2. Select the location of the widget (bottom left/right).
  3. Add a custom Call-To-Action beside your widget.
  4. Set a display trigger – decide when the widget will appear for the first time. You can show it after a few seconds, on page scroll, or use our powerful exit intent trigger. When you choose more than one trigger, the widget will appear when the first trigger takes place. The exit intent trigger will help you get your website’s visitors’ attention when they plan to leave your website.
  5. Attention effect – choose from 5 stunning attention effects including bounce, waggle, sheen, spin, and fade. Your attention effect will help you capture the attention of your website visitors. Once the see your chat widget, your conversation rate will increase significantly.
  6. Choose between 7 different colors.
  7. Change the size of the widget.
  8. Choose between 4 beautiful chat button designs.
  9. You decide if you want to show the widget on mobile & desktop or both!
  10. Select your default state – you can show all your chat channels in an «open-state», or show the widget and let the visitors click on it or hover over it (you decide) to open the chat widget up and see all your chat icons.
  11. Show different channels for mobile and desktop. E.g. On mobile you can display a call now button, Viber button, and a Telegram button, and on desktop, you can display a WhatsApp button and a Facebook Messenger chat button.
  12. Change the channel icons order using drag and drop interface.
  13. New feature: we’ve added 3 brand new buttons – Instagram, Twitter, LinkedIn, and an option to add 2 custom buttons.
  14. Change the font of your chat widget’s call-to-action message and the chat channels tooltips.

What do you get in the Pro plan?

Unlock the Pro features for only $25/year
You will get all the features of the free plan, plus:

  1. Show all the channels you want at the same time (19 different click to chat buttons and other icons)
  2. Customize the chat button widget color with HEX code
  3. Change the location of the widget on the screen by the pixel
  4. Upload your own custom chat button design
  5. Remove the «Get Chaty» link on the chat button
  6. Show (or don’t show) the chat widget using targeting rules such as specific pages, pages that contain a string, and pages that start or end with a string
    Available days and hours – display the widget on specific days and hours based on your opening days and hours. E.g. You can show live chat channels like Facebook Messenger and WhatsApp on certain days & hours, and when you’re not available for live chat you can display email and Instagram.
  7. Fully customize all chat icons including colors, text on hover, and even upload your own custom image per channel button. You can also translate the «Hide» text to your language now 🙂
  8. Create a pre-set WhatsApp chat message and pre-set email subject line. When people click on your WhatsApp button or email icon, you pre-set message will be automatically loaded
  9. Fire a Google Analytics event every time one of your channels buttons is clicked. That’s great news for you, because now you can fully track any click to call, chat, navigate, and more
  10. Decide if you want the custom chat button open in a new tab or in the current tab.
  11. Create more than one chat widget and show it on specific pages and categories of your website based on page targeting rules. Works great for multi-language websites and WPML plugin, for different products, landing pages, and any other URL targeting rule.

    Upgrade to pro to get all pro features 🙂

How does each channel work?

  • WhatsApp chat – add your phone number and once the visitors click on the WhatsApp chat button, WhatsApp chat interface will be launched. On desktop it will launch desktop WhatsApp web interface, and on mobile it will launch the WhatsApp app conversation window.

  • Facebook Messenger – add the link to your Facebook business page (fan page), and once the visitors click on the Facebook Messenger button, a chat window will appear and they will be able to send you a message. You will get the message into your Facebook page inbox.

  • Email – add your business email, and once the visitors click on the email button, their email client will be launched. For example Gmail or Outlook.

  • SMS – add your phone number, and let your visitors send you a direct SMS via their mobile devices.

  • Instagram button – add your Instagram username and allow your visitors to chat with you using Instagram direct or just follow you

  • Twitter button – add your Twitter handle and let your visitors chat with your using Twitter messages, or just twit and follow you

  • Snapchat – is a multimedia messaging app used globally. Snapchat lets you talk with your friends, view live stories from around the world, and explore news. Add your Snapchat username and let your visitors find you easily on Snapchat.

  • Skype – Skype is a telecommunications app that provides free online voice calls, video chat calls, messaging, affordable international calling to mobiles or landlines. Add your Skype username and let your visitors call and message you easily via Skype.

  • Vkontakte – is a russian online social network. Vkontakte is available in a few languages and it is very popular among Russian-speaking users. Add you Vkontakte username and let your visitors contact you directly through the app.

  • LinkedIn icon – link to your LinkedIn profile so your vistors can connect with you and send you direct messages.

  • Phone (click to call) – one of the most useful cases. Add your phone number and let your visitors call you in a click of a button. Call now button is very popular for mobile visitors and can help you get more calls easily.

  • Telegram – is a instant messaging and voice over IP app developed by Telegram Messenger LLP. Add your Telegram username and let your visitors contact your directly via Telegram app.

  • Line.me – Line is a free app for instant communications on desktop and mobile devices. With Line you can send texts, images, video and audio, and conduct free VoIP conversations and video conferences. Add your Line URL and let your visitors contact you easily via Line app.

  • WeChat- is a Chinese multi-purpose messaging, social media and mobile payment app. Add your WeChat User ID and let your visitors search for you easily WeChat app. In the pro plan, you can upload a QR code.

  • Viber – is a cross-platform instant messaging and voice over IP app. Add your phone number and let you visitors call you and message your via the Viber chat button.

  • Waze – is a GPS navigation app that works on smartphones and tablets with GPS support, owned by Google. Add your Waze location link and direct your visitors to your store’s location via Waze app.

  • Google maps – add your business location link as it shown on Google maps, and direct your visitors to your business’ location through Google maps app.

  • Link to an external channel/contact page – add a link to any web-page you want (for example, contact page) and drive more visitors to get in touch with you. A popular use case for the direct link channel (using the customization options of the Pro plan) would be to upload a Facebook Messenger icon, and link it to your Facebook Messenger chatbot Chatfuel, Manychat, or and other Messenger bot platform.

  • Launch a Poptin popup – add a ‘direct link’ of your popup from your Poptin.com account, and launch a popup with a contact form when the visitor clicks on the button.

Chaty works great with all themes and page builders including Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, WooCommerce and more

Chaty is GDPR complaint

We don’t store any local data about your visitors. Any time your visitors click on any your the channels buttons, Chaty will forward the visitor to the relevant platform without saving any local data about it.

Capturas

  • All the popular click to chat channels included in the free plan
  • Choose from a variety of click to chat channels
  • Add a custom call-to-action message to your widget
  • You can also create a single channel widget for click to chat, call and more
  • Add Facebook Messenger, WhatsApp, Skype, Instagram, and many other channels
  • Chaty works great on mobile!

Instalación

  1. Install and activate Chaty plugin on your WordPress website
  2. Choose at least one channel and click on the «SAVE CHANGES» button
  3. You’re good to go! The Chaty widget will now appear on your site

FAQ

What’s included in the free plan?

You can choose up to two channels (unlimited in the pro plan), display the widget on mobile and desktop, choose from 6 available colors (unlimited in the pro plan), position the widget on the left or right (custom positioning in the pro plan), custom call-to-action, and a Chaty credit (can be removed in the pro plan).

Is there a time limit for the free plan?

No. you can use the free plan as long as you want.

Will Chaty work with any theme and page builder?

Yes! Chaty works great with all themes and page builders including Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, WooCommerce and more

Can I show a Click To Call button on my site?

Yes! Just choose the Phone icon and add your phone number.

Which buttons are available with the Chaty plugin?

WhatsApp chat, Facebook Messenger, Instagram, Email, SMS, Snapchat, Twitter, LinkedIn, Skype, Vkontakte, Phone (click to call), Telegram, Line, WeChat, Viber, Waze, Google maps, 2 Links to an external channel/contact page, Launch a Poptin popup

I don’t see the widget on my site, what should I do?

Please make sure you’ve chosen at least one channel and clicked on the “SAVE CHANGES” button.
Yes! Just choose the Phone icon and add your phone number.

Can I show a Click To Call button and sms button on my site?
Is there a live demo for Chaty

A live demo for the Chaty plugin is available at Premio’s demo site.

How do I activate my pro plan?

Just follow our pro installation guide.

How do I choose the communication channels I want to display on my site?

After you installed the plugin and activated it, go to the “Chat” tab on your WordPress admin panel, and click on the channels you want to add (E.g. Facebook Messenger and WhatsApp). Then, fill out the information in the relevant fields.

Can I change the location and the color of the widget?

Yes! You can control the location and choose a color from your WordPress Chaty tab.

Does Chaty support RTL sites?

Yes, we fully support RTL sites including Arabic, Hebrew

Does Chaty work on mobile?

Yes! You can even decide what chat buttons will show up on each device (desktop/mobile)

Reseñas

5 de diciembre de 2019
Such an easy to use plugin that do the work perfectly. I use it in multiple website-works great! I contacted the support today for a small issue, they replied immediately and the problem was solved. Thank you.
2 de diciembre de 2019
I was looking around for a plugin to use on my site that could target things like telegram, whatsapp, messenger etc This one is/was by far the best one I tried. Thank you to all the developers.
30 de noviembre de 2019
Was wowed by this. It's the best plugin I've seen. It does everything perfectly, modern, slick, beautiful. I don't really need the full version yet, but was going to buy just because of how well made it is. It is double the price I was prepared to pay though. Still, might buy in the future
Leer todas las 115 reseñas

Colaboradores y desarrolladores

«Floating Chat Widget: Contact Icons, Messages, Telegram, Email, SMS, Call Button – Chaty» es un software de código abierto. Las siguientes personas han colaborado con este plugin.

Colaboradores

Registro de cambios

2.4.3

Preview call-to-action bug and Instagram button bug

2.4.2

Single chat button call-to-action bug

2.4.1

Fixed call to action bug

2.4

A huge release for Black Friday! We’ve added triggers (time-based, scroll-based, and exit intent), attention effects, open-widget state, click/hover launch options, widget size, 4 widget icons, and bug fixes.

2.2.8

Static path bug fixed

2.2.7

Call to action message minor bug fix

2.2.6

Choose the font for your chat widget’s call-to-action message and the icons’ tooltip. Also added Hummingbird cache support and a link to Chaty’s knowledge base

2.2.5

Chaty is now compatible with Google Lighthouse

2.2.4

Better support for cache plugins. It’s much easier to add the Facebook Messenger icon now. We’ve also added explanation for the line.me icon

2.2.3

Improved validation for click to call, WhatsApp, Viber, and SMS

2.2.2

Fixed Viber mobile issue

2.2.1

You can now add * numbers to the click to call channel. We’ve fixed a minor WhatsApp mobile issue and a custom link JavaScript issue

2.2

We’re now compatible with Autoptimize and LiteSpeed Cache, also fixed an Android mobile Facebook Messenger chat bug

2.1.8

Deactivation form fix for WordPress 5.2.X

2.1.7

Security Fixes and a WP fastest cache issue fix

2.1.6

WP Engine is fully supported now

2.1.5

WP Fastest Cache pro version bug fix

2.1.4

Fixed some rare bugs

2.1.3

  • Multi widgets + Reduced CSS conflicts

2.1.2

  • Added multi year plans

2.1.1

  • Instagram, Twitter, Linkedin, and second custom channel

2.1

  • WeChat clarification

2.0.9

  • Typo fix

2.0.8

  • Facebook Messenger will now open the Messenger app nativly, the SnapChat channel will direct to a native SnapChat page, and from now on the WhatsApp messenger is opened in a new tab

2.0.7

  • UI improvments and WhatsApp API change fix

2.0.6

  • Security update

2.0.5

  • We’re now fully compatible with WP-Rocket

2.0.4

  • Fixed sticky issues for android and SMS display bug

2.0.3

  • Fixed single channels settings bug, and also added compatibility for old JQuery versions

2.0.2

  • Fixed overlapping preview window and page targeting bug

2.0.1

  • Change channels order using drag and drop interface

1.3.4

  • Changed Skype functionality from call to chat

1.3.3

  • added an option to add phone numbers with asterisk, now Chaty won’t load FB SDK unless FB Messenger channel is chosen, fixed «‘» in CTA bug, fixed Viber bug (works great on desktop on mobile now)

1.1

  • Initial release.

1.1.1

  • Bug fixes.

1.1.2

  • Bug fixes.

1.1.3

  • Bug fixes.

1.2

Many cool new features including: new widget icons (including custom widget), decide which channels will be displayed on mobile/desktop, and change widget size

1.2.1

  • Bug fixes