FAQ

Can I show votes after voting?

You can. Simply use {pro} and {contra} in your texts to show the vote number.

Can I use my own CSS files?

You can. Choose theme as theme in the helpful options. Then create an helpful folder and an theme.css file in it. Fill the theme.css file with your CSS and you’re done.

Are there any shortcodes I can use?

You can. Just use the shortcode [helpful] to output Helpful.

Do I need to consider anything when reporting problems?

In WordPress you can click on Tools, Site Health and then on Report. There should be a point Helpful. The information there might be useful for support.

Is AMP supported by the plugin?

I’m afraid not. Helpful does not support AMP because Helpful works with jQuery. If you know a solution, you are welcome to share it on Github.

I’m a programmer, can I help?

Sure. Helpful is now also available on Github. I will always update the code first and fix issues with Codacy. You are always welcome to help. Forke Helpful and start bullying!

Can I output the author of the post?

You can. Use {author} for it in your texts. The display_name of the author will then be used.

How can I change the Helpful theme?

Go to Design in the Helpful settings, or visit your WordPress Customizer. There you will find a Helpful menu item.

How can I reset a single post?

First you have to activate the Metabox in the Helpful settings. Once you have done this, a box will appear below the posts (in the admin area) where you can reset the post.

My feedback is not displayed, what can I do?

Switch to the Helpful settings and click on the System tab. There you will find the item Maintenance. Perform the maintenance once. Helpful will do the rest for you.