Knowledge Base

Descripción

As the name suggests, Knowledge Base will allow you to create a knowledge base / FAQ section on your WordPress blog.

The plugin was born after I tried several free plugins and themes out there and that couldn’t fit my purpose. It’s designed to be very easy to install and use out of the box and I’ll be adding more features into the core and as addons.

Terminology

Articles: The plugin uses a custom post type wz_knowledgebase with a slug of wzkb ensuring your data always stays even if you choose to delete this plugin (but why would you?!)
Sections: It also uses a custom taxonomy ( kbcategory ) to automatically draw up the knowledge base. You will need at least one category in order to display the knowledge base. These categories can be added under Knowledge Base > Sections
Tags: Additionally you can use tags ( kbtags ) can also be used for each knowledge base article.

Características principales

  • Supports unlimited knowledge bases using different sections with unlimited nested levels
  • Estilos incorporados que muestran la base de conocimiento maravilosamente y totalmente adaptable – Utiliza el sistema adaptable de cuadrícula
  • Enlaces permanentes personalizables: Los archivos están activos para que la base de conocimientos pueda ser vista automáticamente al activarse en /knowledgebase/. Puedes cambiar esto en la página de ajustes.
  • El shortcode [knowledgebase] te permitirá mostrar la base de conocimiento en cualquier página que elijas.
  • Gutenberg block: You can display the knowledge base using a block. Find it by typing kb or knowledge base or faq when adding a new block
  • Migas de pan: Las plantillas por defecto incluyen migas de pan. Alternativamente, utiliza las funciones o el shortcode para visualizarlo donde desees.
  • Widgets: artículos de WZKB, secciones de WZKB y migas de pan de WZKB
  • Caché incorporado para acelerar la visualización de tus artículos de la base de conocimiento

Colaborar

If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on Github. You can create an issue on the Github page or, better yet, fork the plugin, add a new feature and send me a pull request.

Capturas

  • Menú de Knowledge Base en la administración de WordPress
  • Visor de Knowledge Base mostrando los estilos por defecto
  • Categorías de Knowledge Base en el escritorio de WordPress
  • Ajustes » General
  • Ajustes » Salida
  • Ajustes » Estilos
  • Shortcode para mensajes informativos/alertas
  • Widgets de la base de conocimiento

Bloques

Este plugin proporciona 1 bloque.

  • Knowledge Base

Instalación

Instalación de WordPress (La manera más fácil)

  1. Navigate to “Plugins” within your WordPress Admin Area
  2. Haz clic en «Añadir nuevo» y en el cuadro de búsqueda introduce «Knowledgebase» o «Knowledgebase Base «.
  3. Find the plugin in the list (usually the first result) and click “Install Now”
  4. Activate or Network activate the Plugin in WP-Admin under the Plugins screen

Instalación manual

  1. Download the plugin
  2. Extract the contents of knowledgebase.zip to wp-content/plugins/ folder. You should get a folder called knowledgebase.
  3. Activate or Network activate the Plugin in WP-Admin under the Plugins screen

Usage

  1. Visit Knowledge Base » Sections to add new categories to the knowledge base. Alternatively, you can add new categories from the meta box
  2. Visit Knowledge Base » Add New to add new Articles to the knowledge base. You can select a section from there while adding
  3. Create a new page or edit an existing one and add the shortcode [knowledgebase] to set up this page to display the knowledgebase

The plugin supports unlimited levels of category hierarchy. However, the recommended setting for creating the knowledge base is to create a top level category with the name of the knowledge base and sub-level categories for each section of this knowledge base. Check out the Category view screenshot as an example.

FAQ

If your question isn’t listed here, please create a new post at the WordPress.org support forum. It is the fastest way to get support as I monitor the forums regularly. I also provide premium paid support via email.

404 errors on the knowledge base

This is usually because of outdated permalinks. To flush the existing permalinks rules simply visit Settings » Permalinks in your WordPress admin area.

Shortcodes

Refer to this Knowledge Base article to details of all the shortcodes included in the plugin.

Using your own templates for archives and search

WebberZone Knowledge Base incorpora un conjunto de plantillas personalizadas para mostrar los archivos de los artículos, los archivos de las categorías y los resultados de búsquedas. Puedes anular fácilmente cualquiera de estas plantillas creando tu propia plantilla en la carpeta de tu tema

  1. Vista del artículo: single-wz_knowledgebase.php
  2. Articles archive: archive-wz_knowledgebase.php
  3. Category archive: taxonomy-wzkb_category.php
  4. Search results: search-wz_knowledgebase.php

How do I sort the posts or sections?

El plugin no tiene una característica incorporada para ordenar las entradas o secciones. Necesitarás un plugin externo como Intuitive Custom Post Order que te permite fácilmente arrastrar y soltar las entradas, secciones o etiquetas para mostrarlas en un orden personalizado.

Reseñas

Leer todas las 2 reseñas

Colaboradores y desarrolladores

«Knowledge Base» es un software de código abierto. Las siguientes personas han colaborado con este plugin.

Colaboradores

Traduce «Knowledge Base» a tu idioma.

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Revisa el código , echa un vistazo al repositorio SVN o suscríbete al registro de desarrollo por RSS.

Registro de cambios

2.0.1 – 14 June 2020

Release post: https://webberzone.com/blog/knowledge-base-v2-0-0/

Bug fixes:
* PHP notice when not using the Gutenberg block
* Invalid ID error when browsing the Knowledge archives

2.0.0 – 12 June 2020

Release post: https://webberzone.com/blog/knowledge-base-v2-0-0/

  • Mejoras:

    • New Gutenberg block – search for Knowledgebase or KB
    • Implemented CodeMirror to format custom styles box
  • Corrección de errores:

    • CSS navigation classes for navigation was wrong

1.9.0 – 25 January 2020

Release post: https://webberzone.com/blog/knowledge-base-v1-9-0/

  • Características:

    • Three new widgets added: WZKB Articles, WZKB Sections and WZKB Breadcrumbs
    • New template to display single articles that fits with the rest of the knowledge base views. You can override this by creating a single-wz_knowledgebase.php file in your theme’s folder
    • New sidebar registered by the plugin which can be used to display widgets with the included templates. You can enable the sidebar in the Settings page
    • New option to limit the number of posts being displayed in each category before a «Read more» link is displayed. Customize the read more by filtering wzkb_excerpt_more
  • Mejoras:

    • Renamed the archive and taxonomy templates to archive-wz_knowledgebase.php and taxonomy-wzkb_category.php respectively in line with the WordPress template standards. If you were already using wzkb-archive.php or wzkb-category.php then please rename these
    • Stylesheet file renamed to wzkb-styles.min.css

1.8.0 – 14 September 2019

Release post: https://webberzone.com/blog/knowledge-base-v1-8-0-introducing-caching/

  • Features:
    • New option to enable the internal cache. Saving the settings page will delete the cache

Earlier versions

For the changelog of earlier versions, please refer to the separate changelog.txt file or the Github releases page